{"id":162918,"date":"2026-07-06T22:07:45","date_gmt":"2026-07-06T15:07:45","guid":{"rendered":"https:\/\/bap-software.net\/?post_type=knowledge&p=162918"},"modified":"2026-07-06T22:07:45","modified_gmt":"2026-07-06T15:07:45","slug":"%e6%83%85%e5%a0%b1%e3%82%b7%e3%82%b9%e3%83%86%e3%83%a0%e9%83%a8%e9%96%80%e3%81%ae%e8%aa%b2%e9%a1%8c%e3%81%a8%e3%81%af%ef%bc%9f%e4%ba%ba%e6%89%8b%e4%b8%8d%e8%b6%b3%e6%99%82%e4%bb%a3%e3%81%ae%e8%a7%a3","status":"publish","type":"knowledge","link":"https:\/\/bap-software.net\/en\/knowledge\/%e6%83%85%e5%a0%b1%e3%82%b7%e3%82%b9%e3%83%86%e3%83%a0%e9%83%a8%e9%96%80%e3%81%ae%e8%aa%b2%e9%a1%8c%e3%81%a8%e3%81%af%ef%bc%9f%e4%ba%ba%e6%89%8b%e4%b8%8d%e8%b6%b3%e6%99%82%e4%bb%a3%e3%81%ae%e8%a7%a3\/","title":{"rendered":"What Challenges Do IT Departments Face? Solutions for the Talent Shortage Era"},"content":{"rendered":"

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\n<\/p>\n

\n

Why the in-house IT (\u60c5\u30b7\u30b9) team at Japanese companies is increasingly overloaded, the five core challenges they face, and how to solve them without inflating fixed costs.<\/p>\n

1<\/span>What does the Information Systems department actually do?<\/span><\/div>\n

The real role of the IT department<\/p>\n

At many companies, the Information Systems department (often called “\u60c5\u30b7\u30b9” in Japan)<\/strong> is casually seen as “the people who fix computers.” In reality, this team carries the entire digital backbone of the business: infrastructure operations, security, account management, user support, business-system development, and leading digital transformation (DX).<\/p>\n

The problem is that this workload keeps growing in step with digitalization, while headcount stays almost flat. The result is that a strategic function is forced to operate in constant firefighting mode.<\/p>\n

\n

“The work keeps piling up, but the team never grows.”<\/p>\n

A sentiment you’ll hear in almost every IT department \u2014 cases stack up while headcount stays the same.<\/p>\n<\/div>\n

2<\/span>Five core challenges of the IT department<\/span><\/div>\n

The root problems information systems teams face<\/p>\n

Working with many Japanese companies, BAP has found that the difficulties usually come down to six main areas:<\/p>\n\n\n\n\n\n\n\n
\n

\u2460 Talent & skills gap<\/h4>\n

Not just too few people, but the wrong skill mix: cloud, AI, security, modern architecture. In-house training takes years.<\/p>\n<\/td>\n

\n

\u2461 Operations & maintenance load<\/h4>\n

Keeping existing systems running consumes most of the team’s time, leaving almost no room for new development.<\/p>\n<\/td>\n<\/tr>\n

<\/td>\n<\/tr>\n
\n

\u2462 Aging legacy systems<\/h4>\n

Old, patched-together systems dependent on a few individuals \u2014 the very “2025 digital cliff” risk METI has warned about.<\/p>\n<\/td>\n

\n

\u2463 DX pressure from leadership<\/h4>\n

Expected to drive digital transformation, yet without the resources to both operate and innovate at once.<\/p>\n<\/td>\n<\/tr>\n

<\/td>\n<\/tr>\n
\n

\u2464 Knowledge locked in individuals<\/h4>\n

Critical system knowledge lives in a few people’s heads. When they leave, it becomes a genuine operational risk.<\/p>\n<\/td>\n

\n

\u2465 Hard to prove value<\/h4>\n

IT is treated as a “cost center” and struggles to demonstrate contribution \u2014 so budgets and headcount get squeezed.<\/p>\n<\/td>\n<\/tr>\n

<\/td>\n<\/tr>\n<\/table>\n
3<\/span>Why is the pressure growing now?<\/span><\/div>\n

Why the load on IT departments keeps rising<\/p>\n

Three forces are squeezing the in-house IT team at the same time, turning overload into a structural \u2014 not temporary \u2014 problem:<\/p>\n\n\n
~790,000<\/span>IT professionals Japan may be short of by 2030 (widely cited METI figure)<\/span><\/td>\n2025 Cliff<\/span>Risk of major economic loss if companies fail to escape legacy systems<\/span><\/td>\nEvery dept<\/span>Wants to digitalize \u2014 but central IT has hard limits<\/span><\/td>\n<\/tr>\n<\/table>\n

Three currents \u2014 a structural talent shortage, urgent DX pressure, and fast-rising expectations from the field<\/strong> \u2014 converge on a single bottleneck: the Information Systems department.<\/p>\n

4<\/span>Three options companies typically weigh<\/span><\/div>\n

In-house \u00b7 Hiring \u00b7 Outsourcing<\/p>\n

Faced with this, Japanese companies usually consider three directions. They are not mutually exclusive<\/strong> \u2014 the optimal model often keeps the strategic core in-house and outsources what can be standardized.<\/p>\n

\n\n\n\n\n\n
Option<\/th>\nSpeed<\/th>\nUpfront cost<\/th>\nFlexibility<\/th>\nInternal knowledge<\/th>\n<\/tr>\n
In-house<\/td>\nSlow<\/span><\/td>\nModerate<\/td>\nLow<\/span><\/td>\nHigh<\/span><\/td>\n<\/tr>\n
Hiring<\/td>\nVery slow (6\u201312 mo)<\/span><\/td>\nHigh & fixed<\/td>\nLow<\/span><\/td>\nHigh<\/span><\/td>\n<\/tr>\n
Outsourcing<\/td>\nFast (weeks)<\/span><\/td>\nVariable per project<\/td>\nHigh<\/span><\/td>\nModel-dependent<\/td>\n<\/tr>\n<\/table>\n<\/div>\n

Because it grants access to development capacity immediately, without raising long-term fixed costs<\/strong>, system development outsourcing is increasingly seen as a strategic lever rather than a stopgap.<\/p>\n

5<\/span>The benefits of outsourcing system development<\/span><\/div>\n

Why outsourcing pays off<\/p>\n\n\n\n\n\n
\n

⚡ Speed to launch<\/h4>\n

Partners come with a ready team and process \u2014 projects start in weeks instead of the months hiring takes.<\/p>\n<\/td>\n

\n

💰 Cost optimization<\/h4>\n

Shift from fixed costs to per-project variable costs. Offshore in Vietnam offers a clearly competitive cost structure.<\/p>\n<\/td>\n<\/tr>\n

<\/td>\n<\/tr>\n
\n

📈 Flexible capacity<\/h4>\n

Scale the team up or down by project phase \u2014 nearly impossible with fixed permanent hiring.<\/p>\n<\/td>\n

\n

🚀 Access to new tech<\/h4>\n

Partners accumulate cloud, AI and blockchain expertise across projects that in-house teams can’t build overnight.<\/p>\n<\/td>\n<\/tr>\n

<\/td>\n<\/tr>\n<\/table>\n
6<\/span>Risks you must face honestly<\/span><\/div>\n

The three outsourcing risks to confront directly<\/p>\n

Outsourcing is not risk-free. The three main risks below are all manageable<\/strong> with the right partner and the right method:<\/p>\n

\u2460<\/span>Requirement misalignment<\/strong>If requirements definition is unclear, the delivered product misses expectations and forces costly rework \u2014 a risk amplified by language barriers.<\/span><\/span><\/div>\n
\u2461<\/span>Choosing the wrong vendor<\/strong>A partner lacking domain experience or strong Japanese-language capability can turn cost savings into real losses.<\/span><\/span><\/div>\n
\u2462<\/span>Weak project management<\/strong>Outsourcing is not “hand it over and forget.” Without clear progress and quality tracking, projects slip out of control.<\/span><\/span><\/div>\n
7<\/span>How to outsource successfully<\/span><\/div>\n

The path to a successful engagement<\/p>\n

\n
1<\/span>Choose a long-term partner, not just the lowest price<\/span>Judge on communication (especially Japanese-language support and cultural understanding), technical strength, and project-management capability.<\/div>\n
2<\/span>Start with a PoC or small project<\/span>Validate the partner’s ability on a small scope before scaling \u2014 this lowers risk and builds trust.<\/div>\n
3<\/span>Communicate clearly and with structure<\/span>Invest seriously in requirements definition, set up regular reporting, and agree acceptance criteria upfront. Most failures come from communication, not technology.<\/div>\n<\/div>\n
\n

BAP \u2014 a development partner, not just a contractor<\/h3>\n

BAP Solution Japan Co., Ltd. \u2014 a software development and offshore company serving the Japanese market, with a legal entity and offices in Tokyo and Osaka. Why BAP fits Japanese companies:<\/p>\n

✓  Quality & security:<\/b> internationally certified to ISO 27001 and ISO 9001.<\/div>\n
✓  Broad service range:<\/b> web\/mobile, business systems, SAP\/ERP, Salesforce, AI & IoT, system migration and 24\/7 operations & maintenance.<\/div>\n
✓  Flexible models:<\/b> a “Lab” model for continuous resourcing and a “Contract” model for fixed-requirement projects.<\/div>\n
✓  Track record:<\/b> collaboration with major Japanese enterprises, including large manufacturers and financial institutions.<\/div>\n

Talk to BAP \u2014 free consultation \u2192<\/a><\/p>\n

We understand your business problem before writing the first line of code.<\/p>\n<\/div>\n

#InformationSystems<\/span>#ITdepartment<\/span>#ITtalentShortage<\/span>#SystemDevelopmentOutsourcing<\/span>#OffshoreDevelopment<\/span>#DX<\/span>#BAP<\/span><\/div>\n<\/div>\n

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