{"id":9410,"date":"2023-05-17T14:18:32","date_gmt":"2023-05-17T07:18:32","guid":{"rendered":"https:\/\/bap-software.net\/?post_type=products&#038;p=9410"},"modified":"2025-11-12T14:58:17","modified_gmt":"2025-11-12T07:58:17","slug":"customer-management-system","status":"publish","type":"products","link":"https:\/\/bap-software.net\/en\/case-study\/customer-management-system\/","title":{"rendered":"Comprehensive Customer Management Solution with OutSystems"},"content":{"rendered":"<p><\/p>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9422 aligncenter\" src=\"https:\/\/cdn.bap-software.net\/2023\/05\/4.png\" alt=\"\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\" width=\"500\" height=\"447\" \/><\/h2>\n<h2 data-start=\"1198\" data-end=\"1297\"><strong data-start=\"1198\" data-end=\"1210\">Overview<\/strong><\/h2>\n<p data-start=\"1198\" data-end=\"1297\">Development of a <strong data-start=\"1230\" data-end=\"1260\">Customer Management System<\/strong> using the <strong data-start=\"1271\" data-end=\"1294\">OutSystems Platform<\/strong>.<\/p>\n<h2 data-start=\"1299\" data-end=\"1318\"><strong data-start=\"1299\" data-end=\"1316\">Main Features<\/strong><\/h2>\n<ul data-start=\"1319\" data-end=\"1514\">\n<li data-start=\"1319\" data-end=\"1350\">\n<p data-start=\"1321\" data-end=\"1350\">Customer account management<\/p>\n<\/li>\n<li data-start=\"1351\" data-end=\"1375\">\n<p data-start=\"1353\" data-end=\"1375\">Customer visit cards<\/p>\n<\/li>\n<li data-start=\"1376\" data-end=\"1402\">\n<p data-start=\"1378\" data-end=\"1402\">Customer visit history<\/p>\n<\/li>\n<li data-start=\"1403\" data-end=\"1439\">\n<p data-start=\"1405\" data-end=\"1439\">Schedule and calendar management<\/p>\n<\/li>\n<li data-start=\"1440\" data-end=\"1514\">\n<p data-start=\"1442\" data-end=\"1514\">Data synchronization between <strong data-start=\"1471\" data-end=\"1485\">OutSystems<\/strong> and <strong data-start=\"1490\" data-end=\"1512\">Office 365 Outlook<\/strong><\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1516\" data-end=\"1534\"><strong data-start=\"1516\" data-end=\"1532\">Technologies<\/strong><\/h2>\n<ul data-start=\"1535\" data-end=\"1906\">\n<li data-start=\"1535\" data-end=\"1583\">\n<p data-start=\"1537\" data-end=\"1583\">Developed on the <strong data-start=\"1554\" data-end=\"1581\">OutSystems Web Platform<\/strong><\/p>\n<\/li>\n<li data-start=\"1584\" data-end=\"1691\">\n<p data-start=\"1586\" data-end=\"1691\">Built forms, features, and calendar functions using <strong data-start=\"1638\" data-end=\"1660\">OutSystems Widgets<\/strong>, <strong data-start=\"1662\" data-end=\"1669\">CSS<\/strong>, and <strong data-start=\"1675\" data-end=\"1689\">JavaScript<\/strong><\/p>\n<\/li>\n<li data-start=\"1692\" data-end=\"1793\">\n<p data-start=\"1694\" data-end=\"1793\">Used <strong data-start=\"1699\" data-end=\"1705\">C#<\/strong> to customize <strong data-start=\"1719\" data-end=\"1741\">OutSystems Actions<\/strong>, such as data synchronization with <strong data-start=\"1777\" data-end=\"1791\">Office 365<\/strong><\/p>\n<\/li>\n<li data-start=\"1794\" data-end=\"1906\">\n<p data-start=\"1796\" data-end=\"1813\"><strong data-start=\"1796\" data-end=\"1811\">Tools used:<\/strong><\/p>\n<ul data-start=\"1816\" data-end=\"1906\">\n<li data-start=\"1816\" data-end=\"1845\">\n<p data-start=\"1818\" data-end=\"1845\">OutSystems Service Studio<\/p>\n<\/li>\n<li data-start=\"1848\" data-end=\"1881\">\n<p data-start=\"1850\" data-end=\"1881\">OutSystems Integration Studio<\/p>\n<\/li>\n<li data-start=\"1884\" data-end=\"1906\">\n<p data-start=\"1886\" data-end=\"1906\">Visual Studio 2017<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2 data-start=\"1908\" data-end=\"1933\"><strong data-start=\"1908\" data-end=\"1931\">Project Information<\/strong><\/h2>\n<ul data-start=\"1934\" data-end=\"2139\">\n<li data-start=\"1934\" data-end=\"1963\">\n<p data-start=\"1936\" data-end=\"1963\"><strong data-start=\"1936\" data-end=\"1958\">Number of screens:<\/strong> 72<\/p>\n<\/li>\n<li data-start=\"1964\" data-end=\"1990\">\n<p data-start=\"1966\" data-end=\"1990\"><strong data-start=\"1966\" data-end=\"1979\">Duration:<\/strong> 5 months<\/p>\n<\/li>\n<li data-start=\"1991\" data-end=\"2065\">\n<p data-start=\"1993\" data-end=\"2065\"><strong data-start=\"1993\" data-end=\"2011\">Scope of work:<\/strong> From basic design to integration testing (IT phase)<\/p>\n<\/li>\n<li data-start=\"2066\" data-end=\"2097\">\n<p data-start=\"2068\" data-end=\"2097\"><strong data-start=\"2068\" data-end=\"2082\">Team size:<\/strong> 8\u201314 members<\/p>\n<\/li>\n<li data-start=\"2098\" data-end=\"2139\">\n<p data-start=\"2100\" data-end=\"2139\"><strong data-start=\"2100\" data-end=\"2113\">Platform:<\/strong> OutSystems Web Platform<\/p>\n<\/li>\n<\/ul>\n<p><\/p>","protected":false},"featured_media":13531,"template":"","product":[9523],"cs_tag":[10191],"class_list":["post-9410","products","type-products","status-publish","has-post-thumbnail","hentry","product-outsystems","cs_tag-application-software"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Comprehensive Customer Management Solution with OutSystems<\/title>\n<meta name=\"description\" content=\"Discover a comprehensive customer management solution with OutSystems that helps businesses optimize customer care processes, manage schedules, synchronize data with Office 365 Outlook, and enhance overall efficiency. 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