{"id":4440,"date":"2020-03-02T14:40:12","date_gmt":"2020-03-02T07:40:12","guid":{"rendered":"https:\/\/bap-software.net\/?post_type=knowledge&p=4440"},"modified":"2025-05-16T16:10:32","modified_gmt":"2025-05-16T09:10:32","slug":"salesforce-cloud","status":"publish","type":"knowledge","link":"https:\/\/bap-software.net\/kr\/knowledge\/salesforce-cloud\/","title":{"rendered":"SalesForce \ud074\ub77c\uc6b0\ub4dc \uc785\ubb38\uc790\ub97c \uc704\ud55c \uac00\uc774\ub4dc"},"content":{"rendered":"

SalesForce <\/strong>\ud074\ub77c\uc6b0\ub4dc\ub294 \uae30\uc220 \ubc0f \ube44\uc988\ub2c8\uc2a4 \uc138\uacc4\uc5d0\uc11c \ub354 \uc774\uc0c1 \ub0af\uc120 \uc874\uc7ac\uac00 \uc544\ub2c8\uba70, \ud074\ub77c\uc6b0\ub4dc \ucef4\ud4e8\ud305 \uae30\uc220\uc774 \uc810\ucc28 \uc778\uae30\ub97c \uc5bb\uc73c\uba74\uc11c \ub180\ub77c\uc6b4 \uc601\ud5a5\uc744 \ubbf8\uce58\uba70 \uba48\ucd94\uc9c0 \uc54a\ub294 SalesForce \ud074\ub77c\uc6b0\ub4dc \uac00\uc785\uc744 \ubaa9\uaca9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uad00\ub9ac, \uc601\uc5c5 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \uac00\uc7a5 \uc9d1\uc911\uc801\uc774\uace0 \ud3ec\uad04\uc801\uc778 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud558\ub294 \uc784\ubb34\ub97c \uac00\uc9c4 SalesForce \ud074\ub77c\uc6b0\ub4dc\ub294 \ube44\uc988\ub2c8\uc2a4 \ud06c\uae30\uc5d0 \ub9de\uac8c \ub9de\ucda4\ud615 \ubcf4\uc548, \uc2e0\ub8b0\uc131 \ubc0f \uc720\uc5f0\ud55c \ube44\uc6a9\uc73c\ub85c \ub9ce\uc740 \uae30\uc5c5\ub4e4\ub85c\ubd80\ud130 \ud638\uc758\uc640 \uc2e0\ub8b0\ub97c \ubc1b\uace0 \uc788\uc73c\uba70 \uc0ac\uc6a9\uc790\ub4e4\uc5d0\uac8c \ud070 \ud3b8\uc758\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/em><\/p>\n

\"What<\/p>\n

1. SalesForce \ud074\ub77c\uc6b0\ub4dc\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/strong><\/h2>\n

Salesforce\ub294 \uc138\uacc4\uc801\uc778 \uc628\ub514\ub9e8\ub4dc CRM(Customer Relationship Management) \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc194\ub8e8\uc158\uc785\ub2c8\ub2e4. SalesForce \ud074\ub77c\uc6b0\ub4dc\ub294 \uc18c\uaddc\ubaa8 \ubc0f \uc911\uc18c\uae30\uc5c5\uc744 \uc704\ud55c \uc601\uc5c5 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \ud2b9\ud654\ub41c \ub2e4\uc591\ud55c CRM \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8\uc744 \uc81c\uacf5\ud558\ub294 \uc885\ud569 CRM \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc194\ub8e8\uc158\uc785\ub2c8\ub2e4. SalesForce \ud074\ub77c\uc6b0\ub4dc\ub294 \uc601\uc5c5, \uad00\ub9ac \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \ucd5c\uc801\uc758 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

\ubfd0\ub9cc \uc544\ub2c8\ub77c, Salesforce \ud074\ub77c\uc6b0\ub4dc \uc778\ud504\ub77c\ub294 \uc5b4\ub5a4 \uc5b8\uc5b4\ub85c\ub4e0 \uc5b4\ub5a4 \uae30\uae30\uc5d0\uc11c\ub4e0 \uae30\uc5c5\uc744 \uc704\ud55c \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uac1c\ubc1c \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud588\uc2b5\ub2c8\ub2e4. Salesforce \ud074\ub77c\uc6b0\ub4dc \uc778\ud504\ub77c\ub294 \ub192\uc740 \uc218\uc900\uc758 \ubcf4\uc548\uacfc \ub370\uc774\ud130 \ucc98\ub9ac \uc18d\ub3c4\ub97c \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

SalesForce \ud074\ub77c\uc6b0\ub4dc\uc758 \uc6b0\uc218\ud55c \uae30\ub2a5\ub4e4<\/p>\n

    \n
  • Chatter: \uace0\uac1d\uacfc\uc758 \ub0b4\ubd80 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc81c\uacf5<\/li>\n
  • \uace0\uac1d \ubc0f \uc5f0\ub77d\ucc98 \uad00\ub9ac<\/li>\n
  • \uc601\uc5c5 \uae30\ud68c \uad00\ub9ac: \uc601\uc5c5 \uae30\ud68c\ub97c \ucd94\uc801\ud558\uace0 \uacc4\uc57d, \uacbd\uc7c1\uc0ac \ub4f1\uc5d0 \ub300\ud55c \uc911\uc694\ud55c \uc138\ubd80 \uc815\ubcf4\ub97c \ucea1\ucc98<\/li>\n
  • \uc2a4\ub9c8\ud2b8\ud3f0 \uc0ac\uc6a9\uc790 \uc9c0\uc6d0<\/li>\n
  • \ub9c8\ucf00\ud305 \ubc0f \uc7a0\uc7ac\uace0\uac1d \ud655\ubcf4<\/li>\n
  • \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4\uc758 \uc790\ub3d9\ud654\ub97c \ud1b5\ud55c \uc720\uc5f0\ud55c \uc5c5\ubb34 \ubd84\uc11d \ubc0f \ube44\uc988\ub2c8\uc2a4 \ub9ac\uc18c\uc2a4 \ud560\ub2f9<\/li>\n
  • \ub0b4\ubd80 \ub370\uc774\ud130 \ubc0f \ubd80\uc11c\ubcc4 \uc218\uc775\uc5d0 \uae30\ubc18\ud55c \ud2b8\ub80c\ub4dc \ubd84\uc11d \ubc0f \uc608\uce21<\/li>\n
  • \ud30c\ud2b8\ub108 \uad00\ub9ac: \ucda9\uc131\uc2a4\ub7ec\uc6b4 \ud30c\ud2b8\ub108 \ubc0f \ub300\ub9ac\uc810\uc758 \ucee4\ubba4\ub2c8\ud2f0 \uad6c\ucd95 \ubc0f \uad00\ub9ac<\/li>\n<\/ul>\n

    2. SalesForce \ud074\ub77c\uc6b0\ub4dc \ubc0f \uadf8 \ud0c1\uc6d4\ud55c \uc0dd\ud0dc\uacc4<\/strong><\/h2>\n

    2.1. SalesForce \ub9c8\ucf00\ud305 \ud074\ub77c\uc6b0\ub4dc<\/strong><\/h3>\n

    \"salesforce<\/p>\n

    Salesforce \ub9c8\ucf00\ud305 \ud074\ub77c\uc6b0\ub4dc\ub294 \ubaa8\ubc14\uc77c, \uc774\uba54\uc77c, \uc18c\uc15c \ubbf8\ub514\uc5b4 \ubc0f \uc628\ub77c\uc778 \uad11\uace0\uc5d0 \ub300\ud55c \ud504\ub85c\ubaa8\uc158 \ubd84\uc11d \ubc0f \ub9c8\ucf00\ud305 \uc790\ub3d9\ud654 \ud504\ub85c\uadf8\ub798\ubc0d\uc744 \uc0dd\uc131\ud569\ub2c8\ub2e4. SalesForce \ud074\ub77c\uc6b0\ub4dc\ub294 \ub610\ud55c \uc0c1\ub2f4 \ubc0f \uc2e4\ud589 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \ud574\ub2f9 \uc81c\ud488\uc740 \uc8fc\ub85c \uba40\ud2f0\ub144 \uad6c\ub3c5 \uae30\ubc18\uc73c\ub85c \ud310\ub9e4\ub429\ub2c8\ub2e4. \ube44\uc6a9\uc740 \uae30\ub2a5, \uc0ac\uc6a9\uc790 \uc218 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4 \uc218\uc900\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9d1\ub2c8\ub2e4.<\/p>\n

    2.2. Salesforce \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc<\/strong><\/h3>\n

    \"salesforce<\/p>\n

    Salesforce \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub294 \uc2e0\uc18d\ud558\uace0 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uc0ac\ub840 \ud574\uacb0\uc744 \uc9c0\uc6d0\ud558\uae30 \uc704\ud574 \uac1c\ubc1c\ub41c \uace0\uac1d \uc9c0\uc6d0\uc744 \uc704\ud55c \ud1b5\ud569 \ud50c\ub7ab\ud3fc\uc785\ub2c8\ub2e4. \uc774\ub294 \uac01 \uace0\uac1d\uc5d0 \ub300\ud55c 360\ub3c4 \uad00\uc810\uc744 \uc81c\uacf5\ud558\uc5ec \ub354 \ub098\uc740 \ud0c0\uac9f\ud305\ub41c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uace0, \ub2e4\uc591\ud55c \ucc44\ub110\uc744 \ud1b5\ud574 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uba70, \uc804\uccb4 \ube44\uc988\ub2c8\uc2a4\ub97c \uc778\ud130\ud398\uc774\uc2a4\ud558\uc5ec \uc18c\ube44\uc790 \ub9cc\uc871\ub3c4\uc640 \ucda9\uc131\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

    CTI\ub97c \ud1b5\ud55c \uace0\uac1d \uc804\ud654 \uc218\uc2e0 \ucc98\ub9ac \uc2dc\uac04 \ub2e8\ucd95 \ubc0f \uace0\uac1d \ub9cc\uc871\ub3c4 \ud5a5\uc0c1\uc73c\ub85c \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9\uc758 \uba85\ud655\ud55c \uac00\uc2dc\uc131\uc744 \uac16\uac8c \ub428\uc73c\ub85c\uc368 \uadc0\uc0ac\uc758 \uac15\ud654\ub429\ub2c8\ub2e4. Salesforce \ud074\ub77c\uc6b0\ub4dc\ub294 \uace0\uac1d \uc11c\ube44\uc2a4 \uc6b4\uc601\uc744 \uac1c\uc120\ud558\uace0 \uace0\uac1d \ub9cc\uc871\ub3c4 \uc218\uc900\uc744 \ub192\uc774\uae30 \uc704\ud574 \uadc0\uc0ac\uc758 \ubaa8\ub4e0 \uae30\ub300\ub97c \ub2a5\uac00\ud569\ub2c8\ub2e4.<\/p>\n

    2.3. Salesforce \ucee4\uba38\uc2a4 \ud074\ub77c\uc6b0\ub4dc<\/strong><\/h3>\n

    \"Salesforce\u30b3\u30de\u30fc\u30b9\u30af\u30e9\u30a6\u30c9\"<\/p>\n

    Salesforce \ucee4\uba38\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub294 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18\uc758 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc11c\ube44\uc2a4(SaaS) \uc804\uc790 \uc0c1\uac70\ub798 \uc194\ub8e8\uc158\uc785\ub2c8\ub2e4. SalesForce \ud074\ub77c\uc6b0\ub4dc \uc778\ud504\ub77c\ub294 \uc5f0\ub3c4\ub97c \uac70\ub4ed\ud558\uc5ec \ucd5c\uace0 \uc218\uc900\uc758 \ube44\uc988\ub2c8\uc2a4 \uae30\ub2a5\uacfc \uc6b4\uc601\uc744 \uc81c\uacf5\ud558\uc5ec \uac00\uc7a5 \ucd5c\uc801\ud654\ub418\uace0 \uc120\uc9c4\ud654\ub41c \uc804\uc790 \uc0c1\uac70\ub798 \uacbd\ud5d8\uc744 \ubcf4\uc7a5\ud558\uae30 \uc704\ud574 \uc9c0\uc18d\uc801\uc73c\ub85c \uad6c\ucd95 \ubc0f \uac1c\uc120\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

    \uc804\uc790 \uc0c1\uac70\ub798\ub97c SaaS \uc194\ub8e8\uc158\uc73c\ub85c \uc81c\uacf5\ud568\uc73c\ub85c\uc368, Service Cloud Salesforce\ub294 \uadc0\uc0ac\ub97c \uae30\uc220 \ub85c\ub4dc\ub9f5\uc744 \ucc98\ub9ac\ud558\uac70\ub098 \ucd5c\uc0c1\uc758 \uc804\uc790 \uc0c1\uac70\ub798 \uae30\ub2a5\uc5d0 \ub300\ud55c \ucd5c\uace0\uc758 \uc2e4\ucc9c\ubc95\uc5d0 \uc120\ub3c4\ud558\ub294 \ubc29\ubc95\uc744 \ubc30\uc6b0\ub294 \uc694\uccad\uc73c\ub85c\ubd80\ud130 \ud574\ubc29\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

    \uc774\uc720\ub294 Service Cloud Salesforce\uac00 \uc804\uc790 \uc0c1\uac70\ub798 \uc0b0\uc5c5\uc758 \ub04a\uc784\uc5c6\uc774 \ubcc0\ud654\ud558\ub294 \uc18d\ub3c4\uc5d0 \ub9de\ucdb0 \uae30\ub2a5\uacfc \uae30\ub2a5 \ub2a5\ub825\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ubc1c\uc804\uc2dc\ud0a4\uace0 \uac1c\uc120\ud558\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \ub530\ub77c\uc11c \uc77c\ubc18\uc801\uc73c\ub85c \ucd5c\uace0 \uc218\uc900\uc758 \uae30\ub2a5 \uc138\ud2b8\ub97c \uac16\ucd94\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

    2.4. Salesforce \ucee4\ubba4\ub2c8\ud2f0 \ud074\ub77c\uc6b0\ub4dc<\/strong><\/h3>\n

    \"salesforce<\/p>\n

    SalesForce \ud074\ub77c\uc6b0\ub4dc \uc870\uc9c1 \ub0b4\uc5d0\uc11c \ud2b9\uc815 \ubaa9\uc801\uc744 \uc704\ud574 \ubcc4\ub3c4\uc758 \ucee4\ubba4\ub2c8\ud2f0\ub97c \uc124\uc815\ud558\uc5ec \ub9ce\uc740 \uae30\uad00\uc774 \uc131\uacf5\uc744 \uac70\ub454 \uac83\uc744 \ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4. SalesForce \ucee4\ubba4\ub2c8\ud2f0 \ud074\ub77c\uc6b0\ub4dc\ub97c \ud65c\uc6a9\ud558\uc5ec \uace0\uac1d, \ud30c\ud2b8\ub108 \ubc0f \uc9c1\uc6d0 \uac04\uc758 \ucc38\uc5ec\ub97c \ucd09\uc9c4\ud558\uae30 \uc704\ud574 \ud2b9\uc815 \ucee4\ubba4\ub2c8\ud2f0 \uc138\ud2b8\ub85c \uac70\uc758 \ubaa8\ub4e0 \uac83\uc744 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

    Salesforce \ucee4\ubba4\ub2c8\ud2f0 \ud074\ub77c\uc6b0\ub4dc\ub97c \ud65c\uc6a9\ud558\uc5ec \uc815\ub9d0 \ub180\ub77c\uc6b4 \uacbd\ud5d8\uc744 \ub9cc\ub4e4 \uc218 \uc788\ub294 \uba87 \uac00\uc9c0 \uc81c\uc548\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n

      \n
    • \ud2b9\uc815 \ubaa9\ud45c \ubc0f \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub300\ud55c \ub2e4\uc591\ud55c \ucee4\ubba4\ub2c8\ud2f0 \uc124\uc815<\/li>\n
    • \uc9c1\uc6d0, \uace0\uac1d \ubc0f \ud30c\ud2b8\ub108\uc5d0\uac8c \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4 \ud655\uc7a5<\/li>\n
    • \uc368\ub4dc\ud30c\ud2f0 \uacf5\uae09 \uc5c5\uccb4\ub85c\ubd80\ud130 \ub370\uc774\ud130(\uc608: \uc8fc\ubb38 \ub610\ub294 \uc7ac\ubb34 \ud1b5\uacc4) \ud1b5\ud569<\/li>\n<\/ul>\n

      2.5. Salesforce \ud074\ub77c\uc6b0\ub4dc \uc2a4\ucf00\uc904\ub7ec<\/strong><\/h3>\n

      Salesforce \ud074\ub77c\uc6b0\ub4dc \uc2a4\ucf00\uc904\ub7ec\ub294 \uc11c\ub85c \ub2e4\ub978 \ucc38\uc11d\uc790\ub4e4\uc5d0\uac8c \uc120\ud0dd\ud560 \uc218 \uc788\ub294 \ucd5c\ub300 5\uac1c\uc758 \ud68c\uc758 \uc2dc\uac04\uc744 \uc81c\uc548\ud560 \uc218 \uc788\ub294 \ub180\ub77c\uc6b4 \uae30\ub2a5\uc785\ub2c8\ub2e4. \ubaa8\ub4e0 \ucc38\uc11d\uc790\uc758 \uc77c\uc815\uc5d0 \ub9de\ub294 \ud68c\uc758 \uc2dc\uac04\uc744 \uc120\ud0dd\ud558\ub294 \uc545\ubabd\uc740 \ub05d\ub0ac\uc2b5\ub2c8\ub2e4. Salesforce \ud074\ub77c\uc6b0\ub4dc \uc2a4\ucf00\uc904\ub7ec\uc5d0\uac8c \uadc0\ud558\uc758 \uac00\uc6a9\uc131\uc744 \uace0\ub824\ud558\uc5ec \uac00\ub2a5\ud55c \ud68c\uc758 \uc2dc\uac04 5\uac1c\ub97c \ud31d\uc5c5\ud558\ub3c4\ub85d \uc694\uccad\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

      \ucd08\ub300 \ubc1b\uc740 \uc0ac\ub78c\ub4e4\uc740 \uadf8\ub4e4\uc758 \uc77c\uc815\uc5d0 \ub9de\ub294 \ud68c\uc758 \uc2dc\uac04\uc744 \uc120\ud0dd\ud560 \uc218 \uc788\ub294 \uc54c\ub9bc\uc744 \ubc1b\uc2b5\ub2c8\ub2e4. \ubaa8\ub4e0 \uc751\ub2f5\uc744 \uc218\uc2e0\ud55c \ud6c4, Salesforce \ud074\ub77c\uc6b0\ub4dc \uc2a4\ucf00\uc904\ub7ec\ub294 \ucc38\uac00\uc790\uc758 \uc751\ub2f5\uc744 \uae30\ubc18\uc73c\ub85c \uac00\uc7a5 \uc801\ud569\ud55c \ud68c\uc758 \uc2dc\uac04\uc744 \uc120\ud0dd\ud558\ub3c4\ub85d \ub3c4\uc640\uc90d\ub2c8\ub2e4.<\/p>\n

      \ud604\uc7ac SalesForce \ud074\ub77c\uc6b0\ub4dc\ub294 \uc804 \uc138\uacc4\uc5d0\uc11c 10\ub9cc \uac1c \uc774\uc0c1\uc758 \uae30\uc5c5\uc774 \uc2e0\ub8b0\ud558\uace0 \uc788\uc73c\uba70, \ud604\uc7ac \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uc628\ub77c\uc778\uc73c\ub85c \uc0ac\uc6a9\ud558\ub294 \uad6c\ub3c5\uc790\uac00 300\ub9cc \uba85\uc744 \ub118\uc2b5\ub2c8\ub2e4. \uc774 \uc911\uc5d4 \ub378, \uc2dc\uba58\ud14d, \uc2dc\ud2f0 \uadf8\ub8f9 \ub4f1 \uc138\uacc4 \uc8fc\uc694 \uae30\uc5c5\ub4e4\uacfc \uc77c\ubcf8\uc758 \uc8fc\uc694 \uae30\uc5c5 \uba87\uc2ed \uac1c\uac00 \ud3ec\ud568\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \ub9c8\ucf00\ud130\uc640 \uc0ac\uc5c5 \uc18c\uc720\uc790\ub4e4\uc740 \uc0dd\uc0b0\uc131 \ud5a5\uc0c1\uacfc \uae30\uc5c5 \uc218\uc775 \uc99d\ub300\ub97c \uc704\ud574\uc774 \ub180\ub77c\uc6b4 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \uc2ec\uac01\ud558\uac8c \uace0\ub824\ud574\uc57c \ud560 \ub54c\uc785\ub2c8\ub2e4.<\/p>","protected":false},"author":10,"featured_media":7116,"template":"","meta":{"_acf_changed":false},"tags":[],"blog-cat":[39],"class_list":["post-4440","knowledge","type-knowledge","status-publish","has-post-thumbnail","hentry","blog-cat-offshore"],"acf":[],"yoast_head":"\nSalesForce \ud074\ub77c\uc6b0\ub4dc \uc785\ubb38\uc790\ub97c \uc704\ud55c \uac00\uc774\ub4dc - BAP Korea<\/title>\n<meta name=\"description\" content=\"Salesforce\ub294 \uc138\uacc4\uc801\uc778 \uc628\ub514\ub9e8\ub4dc CRM(Customer Relationship Management) \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc194\ub8e8\uc158\uc785\ub2c8\ub2e4. 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