{"id":9935,"date":"2023-07-07T17:33:50","date_gmt":"2023-07-07T10:33:50","guid":{"rendered":"https:\/\/bap-software.net\/?post_type=knowledge&#038;p=9935"},"modified":"2024-03-27T13:53:15","modified_gmt":"2024-03-27T06:53:15","slug":"salesforce-application-in-retail-sector","status":"publish","type":"knowledge","link":"https:\/\/bap-software.net\/kr\/knowledge\/salesforce-application-in-retail-sector\/","title":{"rendered":"\uc18c\ub9e4 \ubd80\ubb38\uc5d0\uc11c\uc758 Salesforce \uc560\ud50c\ub9ac\ucf00\uc774\uc158"},"content":{"rendered":"<p>\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ube44\uc988\ub2c8\uc2a4 \ubc0f \ube44\uc988\ub2c8\uc2a4 \uad00\ub9ac \ubd84\uc57c\uc5d0\uc11c \uac00\uc7a5 \ub110\ub9ac \uc0ac\uc6a9\ub418\ub294 CRM \ud50c\ub7ab\ud3fc \uc911 \ud558\ub098\uc785\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0\ub294 \uc81c\ud488 \ub9c8\ucf00\ud305 \ucea0\ud398\uc778\uc744 \uc6b4\uc601\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc8fc\uace0, \uace0\uac1d\uc758 \ucde8\ud5a5\uc744 \ud30c\uc545\ud558\uba70 \ud6a8\uacfc\uc801\uc778 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub294 \ub4f1\uc758 \uae30\ub2a5\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uae30\uc220 \ud50c\ub7ab\ud3fc\uacfc \uae30\uc5c5\uc5d0 \uc81c\uacf5\ud558\ub294 \ud61c\ud0dd\uc744 \ub354 \uc798 \uc774\ud574\ud558\uae30 \uc704\ud574 BAP Software\uc758 \ub2e4\uc74c \uae30\uc0ac\ub97c \ud1b5\ud574 \uc138\ubd80 \uc815\ubcf4\ub97c \ud655\uc778\ud558\uc138\uc694!<\/p>\n<h2><strong>I. Salesforce\uc5d0 \ub300\ud574<\/strong><\/h2>\n<div id=\"attachment_11757\" style=\"width: 1010px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-11757\" class=\"wp-image-11757\" src=\"https:\/\/cdn.bap-software.net\/2023\/07\/About-salesforce.webp\" alt=\"About salesforce\" width=\"1000\" height=\"500\" \/><p id=\"caption-attachment-11757\" class=\"wp-caption-text\">Salesforce is a CRM platform that is used in many different fields.\u00a0Source: bkhost.vn<\/p><\/div>\n<p>\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc138\uacc4\uc801\uc778 1\uc704 \uace0\uac1d \uad00\uacc4 \uad00\ub9ac \ud50c\ub7ab\ud3fc\uc785\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ud074\ub77c\uc6b0\ub4dc \uae30\uc220\uc744 \uae30\ubc18\uc73c\ub85c \ud55c \ub2e4\uc591\ud55c \uc601\uc5c5 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4 CRM \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8\uc744 \uac1c\ubc1c\ud558\uc5ec \uc911\uc18c\uae30\uc5c5\ubd80\ud130 \ub300\uae30\uc5c5\uae4c\uc9c0 \uace0\uac1d\uc744 \ub300\uc0c1\uc73c\ub85c \ud569\ub2c8\ub2e4.<\/p>\n<p>\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uae30\uc5c5\uc758 \ub2e4\uc591\ud55c \ubd84\uc57c\uc5d0 \uc801\uc6a9\ub418\uc5b4 \ube44\uc988\ub2c8\uc2a4\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uad00\ub9ac\ud558\uace0 \uace0\uac1d\uacfc\uc758 \uad00\uacc4\ub97c \uad00\ub9ac\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n<h2><strong>II. \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc18c\ub9e4 \uae30\uc5c5\uc5d0 \uc81c\uacf5\ud558\ub294 \ud61c\ud0dd\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/strong><\/h2>\n<p>\uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0\ub294 \ub2e4\uc591\ud55c \uae30\ub2a5\uc774 \uc788\uc9c0\ub9cc, \uc774 \uae30\uc0ac\uc5d0\uc11c\ub294 \uc18c\ub9e4 \ubd80\ubb38\uc5d0\uc11c\uc758 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 5\uac00\uc9c0 \ub6f0\uc5b4\ub09c \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8\uc744 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n<h3><strong>1. \ub9c8\ucf00\ud305 \ucea0\ud398\uc778\uc744 \ucd09\uc9c4\ud558\uace0 \uace0\uac1d\uc744 \uc720\uce58\ud569\ub2c8\ub2e4.<\/strong><\/h3>\n<p>\uc138\uc77c\uc988\ud3ec\uc2a4 CRM\uc740 \ub2e4\uc74c\uacfc \uac19\uc740 \ubc29\ubc95\uc73c\ub85c \uae30\uc5c5\uc758 \ub9c8\ucf00\ud305 \ud504\ub85c\uc138\uc2a4\ub97c \uac00\uc18d\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ubcf4\ub2e4 \ud6a8\uacfc\uc801\uc778 \ub9c8\ucf00\ud305 \ucea0\ud398\uc778\uc744 \uc2e4\ud589\ud568\uc73c\ub85c\uc368 \uace0\uac1d \ucda9\uc131\ub3c4\uc640 \uc2e0\ub8b0\ub97c \uc99d\uc9c4\ud569\ub2c8\ub2e4. \uae30\uc5c5\uc740 \ub9c8\ucf00\ud305 \ub3c4\uad6c\uc758 \ub3c4\uc6c0\uc744 \ubc1b\uc544 \uace0\uac1d \uc815\ubcf4\uc5d0 \uc27d\uac8c \uc561\uc138\uc2a4\ud558\uc5ec \uc18c\ub9e4 \uc11c\ube44\uc2a4\ub97c \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc18c\ub9e4 CRM\uc740 \uc774\uba54\uc77c, \uc18c\uc15c \ubbf8\ub514\uc5b4\ub97c \ud1b5\ud574 \uac1c\ubcc4 \uace0\uac1d\uc5d0\uac8c \ub9de\ucda4\ud654\ub41c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uc5ec \ub9ac\ub4dc \uc0dd\uc131\uc744 \ucd09\uc9c4\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4.<\/p>\n<p>\uc18c\ub9e4 \ubd80\uc11c\uac00 \ucda9\uc131\uace0\uac1d\uc744 \uc704\ud55c \uc120\ubb3c \ud504\ub85c\uadf8\ub7a8, \ud560\uc778\uc744 \uac1c\uc120\ud558\uc5ec \uace0\uac1d \uaddc\ubaa8\ub97c \ud655\ub300\ud558\uace0 \uc218\uc775\uc744 \uc99d\uac00\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n<h3><strong>2. \ud6a8\uacfc\uc801\uc778 \uace0\uac1d \uc11c\ube44\uc2a4 \uc81c\uacf5\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/strong><\/h3>\n<p>\uace0\uac1d \uc9c0\uc6d0\uc744 \uac1c\uc120\ud558\ub294 \uac83\uc740 \uc18c\ub9e4 \ubd80\ubb38\uc5d0\uc11c \uc911\uc694\ud569\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4 CRM\uc740 \uc774\ub7f0 \uba74\uc5d0\uc11c \ub6f0\uc5b4\ub09c \uc131\uacfc\ub97c \uac70\ub450\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p>CRM\uc740 \uace0\uac1d\uc758 \ubb38\uc81c\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \ud574\uacb0\ud558\uae30 \uc704\ud574 \uc778\uacf5 \uc9c0\ub2a5, \ubd84\uc11d \ubc0f \uc790\ub3d9\ud654\ub41c \uae30\ub2a5 \uc0dd\uc131\uc744 \ud65c\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud558\uc5ec \uace0\uac1d\uc744 \ub3cc\ubcf4\uace0 \uace0\uac1d \uc815\ubcf4 \ubc0f \uc694\uccad\uc5d0 \uc2e0\uc18d\ud558\uac8c \ub300\uc751\ud558\uc5ec \uc791\uc5c5 \uc9c4\ud589\uc744 \ucd5c\uc801\ud654\ud558\uace0 \ucd09\uc9c4\ud569\ub2c8\ub2e4.<\/p>\n<h3><strong>3. \uae30\uc5c5\uc774 \uace0\uac1d \uc2ec\ub9ac\ub97c \uc774\ud574\ud558\uace0 \uac1c\ubcc4 \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4.<\/strong><\/h3>\n<div id=\"attachment_11758\" style=\"width: 1010px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-11758\" class=\"wp-image-11758\" src=\"https:\/\/cdn.bap-software.net\/2023\/07\/Benifits-salesforce.jpg\" alt=\"Benifits salesforce\" width=\"1000\" height=\"600\" \/><p id=\"caption-attachment-11758\" class=\"wp-caption-text\">Salesforce helps analyze data, understand customer psychology. Source: Citek.vn<\/p><\/div>\n<ul>\n<li>\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc18c\ub9e4 \uae30\uc5c5\uc774 \uc885\ud569\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uc744 \uad6c\ucd95\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc8fc\uc5b4 \uae30\uc5c5\uc774 \uac01 \uace0\uac1d\uc758 \uc2b5\uad00, \uc120\ud638\ub3c4, \uad6c\ub9e4 \ud328\ud134 \ubc0f \uac1c\ubcc4 \uace0\uac1d\uc758 \uc694\uad6c \uc0ac\ud56d\uc744 \ub354 \uc798 \uc774\ud574\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/li>\n<li>\uc138\uc77c\uc988\ud3ec\uc2a4 CRM\uc740 \uc608\uce21 \uc9c0\ub2a5\ub3c4 \uc0ac\uc6a9\ud558\uc5ec \uace0\uac1d\uc758 \uc1fc\ud551 \ubc0f \uc18c\ube44 \uc2b5\uad00\uc744 \uae30\ub85d\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc18c\ub9e4 \uae30\uc5c5\uc740 \uace0\uac1d\uc758 \ubbf8\ub798 \uad6c\ub9e4 \ud2b8\ub80c\ub4dc\ub97c \uc608\uce21\ud558\uc5ec \uac1c\ubcc4 \uc1fc\ud551 \uacbd\ud5d8\uc744 \ub3cc\ubcf4\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4.<\/li>\n<\/ul>\n<h3><strong>4. \uc778\uacf5 \uc9c0\ub2a5\uc744 \ud65c\uc6a9\ud558\uc5ec \ube44\uc988\ub2c8\uc2a4 \uacb0\uc815\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4<\/strong><\/h3>\n<p>CRM\uc740 \ubaa8\ub4e0 \uace0\uac1d \ub370\uc774\ud130\uc758 \ubd84\uc11d\uc744 \ud1b5\ud574 \ubbf8\ub798\uc758 \uc18c\ube44 \ud2b8\ub80c\ub4dc\ub97c \uc608\uce21\ud569\ub2c8\ub2e4. \uc774 \ub370\uc774\ud130\ub294 \ub610\ud55c \uace0\uac1d\uc758 \ucde8\ud5a5, \ud544\uc694\uc131, \uc2b5\uad00, \uc120\ud638\ub3c4, \uad6c\ub9e4 \uc774\ub825\uc5d0 \ub530\ub77c \uace0\uac1d\uc744 \ubd84\ub958\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ub610\ud55c \uc778\uacf5 \uc9c0\ub2a5\uacfc \uae30\uacc4 \ud559\uc2b5\uc744 \uc0ac\uc6a9\ud558\uc5ec \ubd80\uc815\ud655\ud55c \uc608\uce21\uc744 \uc81c\uac70\ud558\uace0 \uc2e4\uc81c \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \uc62c\ubc14\ub978 \uc804\ub7b5\uc744 \uad6c\ucd95\ud569\ub2c8\ub2e4.<\/p>\n<h3><strong>5. \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4 \uc790\ub3d9\ud654, \ube44\uc988\ub2c8\uc2a4 \uad00\ub9ac\ub97c \ucd09\uc9c4\ud569\ub2c8\ub2e4<\/strong><\/h3>\n<p>\uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \uc0ac\uc6a9\ud558\uba74 \uc18c\ub9e4\uc5c5\uccb4\ub294 \ub9ac\ub4dc\ub97c \uad00\ub9ac\ud558\uace0 \ud310\ub9e4\ub97c \ucd94\uc801\ud558\uba70 \uc6b4\uc601\uc744 \uad00\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c CRM\uc740 \uc0dd\uc0b0 \ubc0f \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4, \uc5c5\ubb34 \ubd84\uc5c5 \ubc0f \ud68c\uc0ac \uad6c\uc131\uc6d0 \uac04\uc758 \uc5f0\uacb0\uc744 \uc790\ub3d9\ud654\ud558\uc5ec \uc601\uc5c5 \ub610\ub294 \ub9c8\ucf00\ud305\uacfc \uac19\uc740 \uc791\uc5c5 \ud6a8\uc728\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n<h2><strong>III. BAP \uc18c\ud504\ud2b8\uc6e8\uc5b4\uac00 Salesforce\uc640 \ud568\uaed8 \ud558\ub294 \uc77c<\/strong><\/h2>\n<div id=\"attachment_9942\" style=\"width: 910px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-9942\" class=\"wp-image-9942\" src=\"https:\/\/cdn.bap-software.net\/2023\/07\/salesforce3.jpg\" alt=\"Salesforce services BAP IT\" width=\"900\" height=\"506\" \/><p id=\"caption-attachment-9942\" class=\"wp-caption-text\">BAP Software is one of the Salesforce service providers in Vietnam.<\/p><\/div>\n<div class=\"flex-1 overflow-hidden\">\n<div class=\"react-scroll-to-bottom--css-ziumv-79elbk h-full\">\n<div class=\"react-scroll-to-bottom--css-ziumv-1n7m0yu\">\n<div class=\"flex flex-col text-sm pb-9\">\n<div class=\"w-full text-token-text-primary\" data-testid=\"conversation-turn-75\">\n<div class=\"px-4 py-2 justify-center text-base md:gap-6 m-auto\">\n<div class=\"flex flex-1 text-base mx-auto gap-3 md:px-5 lg:px-1 xl:px-5 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem] group final-completion\">\n<div class=\"relative flex w-full flex-col agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"16ea1112-24e2-47c4-b427-e6d89b1db0f7\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>BAP Software\ub294 \ubb34\uc5c7\uc744 \uac00\uc9c0\uace0 \uc788\ub098\uc694?<\/p>\n<ul>\n<li>BAP\ub294 \uae30\uc220 \ubd84\uc57c\uc5d0\uc11c \ub9ce\uc740 \uacbd\ud5d8\uc744 \uc313\uc544\uc628 \uae30\uc5c5\uc73c\ub85c, \ub2e4\uc591\ud55c \uad6d\uac00\uc758 \uae30\uc5c5\ub4e4\uc744 \ub300\uc0c1\uc73c\ub85c \uc815\ubcf4 \uae30\uc220 \ubc0f \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub294 \ucee8\uc124\ud305 \uae30\uc220 \ubd84\uc57c\uc758 \uc804\ubb38\uac00\ub85c \uc54c\ub824\uc838 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li>\uc804\ubb38 \uc778\ub825\uc774 \uc18c\uc18d\ub41c \ub2e8\uc704 \uc911 \ud558\ub098\ub85c, Salesforce \uc81c\ud488 \uac1c\ubc1c\uc5d0 \uacbd\ud5d8\uc774 \ub9ce\uc740 \ud68c\uc0ac\uc785\ub2c8\ub2e4.<\/li>\n<li>\ud604\uc7ac BAP\ub294 \uc77c\ubcf8, \ubca0\ud2b8\ub0a8, \ud55c\uad6d \ubc0f \ubbf8\uad6d\uc758 4\uac1c \uad6d\uac00\uc5d0 8\uac1c\uc758 \uc0ac\ubb34\uc2e4\uc744 \ub450\uace0 \uc788\uc2b5\ub2c8\ub2e4. BAP\ub294 \ub2e4\uc591\ud55c \ub300\uae30\uc5c5\uacfc \ud611\ub825\ud558\uc5ec \ube44\uc988\ub2c8\uc2a4 \ubd84\uc57c\ub97c \uc704\ud55c \uc138\uc77c\uc988\ud3ec\uc2a4 \uc2dc\uc2a4\ud15c\uc744 \uad6c\ucd95\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p>\uc704\uc640 \uac19\uc740 \uc7a5\uc810\uc744 \ubc14\ud0d5\uc73c\ub85c, BAP \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 Salesforce \uae30\uc220\uc744 \ud65c\uc6a9\ud55c \ub2e4\uc591\ud55c \ud504\ub85c\uc81d\ud2b8\ub97c \uc2e4\ud589\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4:<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><a href=\"https:\/\/bap-software.net\/kr\/case-study\/salesforce-telecom\/\">\ud1b5\uc2e0 \ud601\uc2e0<\/a>:<\/strong> BAP\ub294 Salesforce\uc758 \ub9c8\ucf00\ud305 \ud074\ub77c\uc6b0\ub4dc, SFA \ubc0f CRM\uc744 \uad6c\ud604\ud558\uc5ec \uc218\ub3d9 \uc791\uc5c5\uc744 \uc81c\uac70\ud558\uace0 \uc571 \ubc0f SNS\ub97c \ud1b5\ud574 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uac15\ud654\ud558\uba70 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\ub97c \uc911\uc559 \uc9d1\uc911\uc801\uc73c\ub85c \uad00\ub9ac\ud569\ub2c8\ub2e4.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/bap-software.net\/kr\/case-study\/hubspot-to-salesforce-data-migration\/\"><strong>Hubspot\uc744 Salesforce\uc640 \ud1b5\ud569<\/strong><\/a>: BAP\ub294 \uace0\uac1d\uc774 Hubspot\uc5d0\uc11c Salesforce\ub85c \uc774\ub3d9\ud558\uc5ec \uace0\uac1d \uc815\ubcf4\ub97c \uad00\ub9ac\ud558\uace0 \ud310\ub9e4 \ubc0f \ub9c8\ucf00\ud305 \uc804\ub7b5\uc744 \uc81c\uc548\ud558\uba70 Salesforce\uc758 \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc\uc640 Pardot\uc744 \uc801\uc6a9\ud558\uc5ec \ub9c8\ucf00\ud305 \ud6a8\uacfc\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/bap-software.net\/kr\/case-study\/salesforce-business-process-hr\/\"><strong>\ucc44\uc6a9 \ud504\ub85c\uc138\uc2a4 \uac1c\uc120<\/strong><\/a>: \uae30\uc5c5\uc774 \uc790\ub3d9\ud654\ub41c \ucc44\uc6a9 \ud504\ub85c\uc138\uc2a4\ub97c \uc6d0\ud558\ub294 \uc9c0\uae08, BAP\ub294 Salesforce \ub9c8\ucf00\ud305 \ud074\ub77c\uc6b0\ub4dc, SFA \ubc0f CRM\uc744 \uad6c\ud604\ud558\uc5ec \ucc44\uc6a9 \ud504\ub85c\uc138\uc2a4\ub97c \ucd5c\uc801\ud654\ud558\uace0 \ud6c4\ubcf4\uc790 \uc815\ubcf4\ub97c \uc218\uc9d1\ud558\uba70 \uc778\ub825\uc744 \ucc45\uc784\uc9c0\uae30 \uc704\ud574 24\uc2dc\uac04\/24\uc2dc\uac04 \uc790\ub3d9\ud654 \ubc0f \uc6b4\uc601\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<h2><strong>IV. \uacb0\ub860<\/strong><\/h2>\n<p>\uc704\uc758 \uae30\uc0ac\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 CRM\uc758 \uc18c\ub9e4\uc5c5 \ubd84\uc57c\uc5d0\uc11c\uc758 \uc751\uc6a9\uc744 \uc81c\uacf5\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc138\uc77c\uc988\ud3ec\uc2a4 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uacfc \uad00\ub828\ub41c \uc11c\ube44\uc2a4\uac00 \ud544\uc694\ud558\uc2dc\ub2e4\uba74, BAP \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc5d0\uac8c \uc989\uc2dc \uc5f0\ub77d\ud558\uc5ec \uc0c1\ub2f4\uc744 \ubc1b\uc73c\uc138\uc694. \ucd5c\uadfc BAP \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \uc77c\ubcf8, \ubbf8\uad6d, \ubca0\ud2b8\ub0a8 \ub4f1 \ub2e4\uc591\ud55c \uad6d\uac00\uc5d0 \ub9ce\uc740 \uc0ac\ubb34\uc2e4\uc744 \ub450\uace0 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\ub85c \uc131\uc7a5\ud574\uc654\uc2b5\ub2c8\ub2e4. \uc704\uc758 \uc815\ubcf4\uac00 \uc720\uc6a9\ud558\uae38 \ubc14\ub78d\ub2c8\ub2e4! \ub354 \ub9ce\uc740 \uc720\uc6a9\ud55c \uc9c0\uc2dd\uc744 \uc5bb\uc73c\uc2dc\ub824\uba74 \uc800\ud76c\ub97c \ud314\ub85c\uc6b0\ud558\uc138\uc694!<\/p>","protected":false},"author":25,"featured_media":11758,"template":"","meta":{"_acf_changed":false},"tags":[9303],"blog-cat":[2073,2058],"class_list":["post-9935","knowledge","type-knowledge","status-publish","has-post-thumbnail","hentry","tag-salesforce","blog-cat-big-data-cloud","blog-cat-technology"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.3) - 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