{"id":4440,"date":"2020-03-02T14:40:12","date_gmt":"2020-03-02T07:40:12","guid":{"rendered":"https:\/\/bap-software.net\/?post_type=knowledge&#038;p=4440"},"modified":"2025-05-16T16:10:32","modified_gmt":"2025-05-16T09:10:32","slug":"salesforce-cloud","status":"publish","type":"knowledge","link":"https:\/\/bap-software.net\/vi\/knowledge\/salesforce-cloud\/","title":{"rendered":"Salesforce Cloud d\u1ec5 hi\u1ec3u cho m\u1ecdi \u0111\u1ed1i t\u01b0\u1ee3ng"},"content":{"rendered":"<p><strong><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><\/strong><span class=\"_fadeIn_m1hgl_8\">kh\u00f4ng <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f2n <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1i <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">xa <\/span><span class=\"_fadeIn_m1hgl_8\">l\u1ea1 <\/span><span class=\"_fadeIn_m1hgl_8\">trong <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ebf <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f4ng <\/span><span class=\"_fadeIn_m1hgl_8\">ngh\u1ec7 <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">kinh <\/span><span class=\"_fadeIn_m1hgl_8\">doanh, <\/span><span class=\"_fadeIn_m1hgl_8\">khi <\/span><span class=\"_fadeIn_m1hgl_8\">m\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f4ng <\/span><span class=\"_fadeIn_m1hgl_8\">ngh\u1ec7 <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111i\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">to\u00e1n <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u00e1m <\/span><span class=\"_fadeIn_m1hgl_8\">m\u00e2y <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u00e0y <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u1edf <\/span><span class=\"_fadeIn_m1hgl_8\">n\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u1ed5 <\/span><span class=\"_fadeIn_m1hgl_8\">bi\u1ebfn <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eefng <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u00e1ng <\/span><span class=\"_fadeIn_m1hgl_8\">k\u1ec3, <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u1ee9ng <\/span><span class=\"_fadeIn_m1hgl_8\">ki\u1ebfn <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ef1 <\/span><span class=\"_fadeIn_m1hgl_8\">gia <\/span><span class=\"_fadeIn_m1hgl_8\">t\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00f4ng <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u1eebng <\/span><span class=\"_fadeIn_m1hgl_8\">trong <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ed1 <\/span><span class=\"_fadeIn_m1hgl_8\">l\u01b0\u1ee3ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">k\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1eed <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ee5ng <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud. <\/span><span class=\"_fadeIn_m1hgl_8\">V\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ee9 <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ec7nh <\/span><span class=\"_fadeIn_m1hgl_8\">cung <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea5p <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1ea3i <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e1p <\/span><span class=\"_fadeIn_m1hgl_8\">to\u00e0n <\/span><span class=\"_fadeIn_m1hgl_8\">di\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">chuy\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">s\u00e2u <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1ea5t <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ec1 <\/span><span class=\"_fadeIn_m1hgl_8\">qu\u1ea3n <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00fd, <\/span><span class=\"_fadeIn_m1hgl_8\">b\u00e1n <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u0103m <\/span><span class=\"_fadeIn_m1hgl_8\">s\u00f3c <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng, <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u00e3 <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eadn <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u01b0\u1ee3c <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ef1 <\/span><span class=\"_fadeIn_m1hgl_8\">tin <\/span><span class=\"_fadeIn_m1hgl_8\">t\u01b0\u1edfng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">\u01b0a <\/span><span class=\"_fadeIn_m1hgl_8\">chu\u1ed9ng <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7a <\/span><span class=\"_fadeIn_m1hgl_8\">nhi\u1ec1u <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">to\u00e0n <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea7u <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1edd <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0o <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ee9c <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ea3o <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1eadt <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ea7u, <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">tin <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1eady <\/span><span class=\"_fadeIn_m1hgl_8\">cao, <\/span><span class=\"_fadeIn_m1hgl_8\">chi <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00ed <\/span><span class=\"_fadeIn_m1hgl_8\">linh <\/span><span class=\"_fadeIn_m1hgl_8\">ho\u1ea1t <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00f9 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ee3p <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">quy <\/span><span class=\"_fadeIn_m1hgl_8\">m\u00f4 <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p, <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f9ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ef1 <\/span><span class=\"_fadeIn_m1hgl_8\">ti\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">l\u1ee3i <\/span><span class=\"_fadeIn_m1hgl_8\">v\u01b0\u1ee3t <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u1ed9i <\/span><span class=\"_fadeIn_m1hgl_8\">d\u00e0nh <\/span><span class=\"_fadeIn_m1hgl_8\">cho <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u01b0\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">d\u00f9ng.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11756 aligncenter\" src=\"https:\/\/cdn.bap-software.net\/2023\/07\/what-is-salesforce.jpg\" alt=\"What is salesforce?\" width=\"799\" height=\"509\" \/><\/p>\n<h2 data-start=\"65\" data-end=\"101\"><span class=\"_fadeIn_m1hgl_8\">1. <\/span><strong data-start=\"72\" data-end=\"99\"><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">g\u00ec?<\/span><\/strong><\/h2>\n<p data-start=\"102\" data-end=\"385\"><a href=\"https:\/\/bap-software.net\/vi\/project\/salesforce\/\"><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><\/a><span class=\"_fadeIn_m1hgl_8\">l\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1ea3i <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e1p <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u1ea7n <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ec1m <\/span><span class=\"_fadeIn_m1hgl_8\">CRM (<\/span><span class=\"_fadeIn_m1hgl_8\">Qu\u1ea3n <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">quan <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ec7 <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng) <\/span><span class=\"_fadeIn_m1hgl_8\">theo <\/span><span class=\"_fadeIn_m1hgl_8\">y\u00eau <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea7u <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ea7u <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ebf <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1edbi. <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ed9t <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1ea3i <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e1p <\/span><span class=\"_fadeIn_m1hgl_8\">CRM <\/span><span class=\"_fadeIn_m1hgl_8\">to\u00e0n <\/span><span class=\"_fadeIn_m1hgl_8\">di\u1ec7n, <\/span><span class=\"_fadeIn_m1hgl_8\">cung <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea5p <\/span><span class=\"_fadeIn_m1hgl_8\">nhi\u1ec1u <\/span><span class=\"_fadeIn_m1hgl_8\">\u1ee9ng <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ee5ng <\/span><span class=\"_fadeIn_m1hgl_8\">CRM <\/span><span class=\"_fadeIn_m1hgl_8\">chuy\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">bi\u1ec7t <\/span><span class=\"_fadeIn_m1hgl_8\">trong <\/span><span class=\"_fadeIn_m1hgl_8\">l\u0129nh <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ef1c <\/span><span class=\"_fadeIn_m1hgl_8\">b\u00e1n <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ecbch <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ee5 <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng, <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1eb7c <\/span><span class=\"_fadeIn_m1hgl_8\">bi\u1ec7t <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00f9 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ee3p <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1eeba <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1ecf.<\/span><\/p>\n<p data-start=\"387\" data-end=\"732\"><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">mang <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ebfn <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1ea3i <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e1p <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ed1i <\/span><span class=\"_fadeIn_m1hgl_8\">\u01b0u <\/span><span class=\"_fadeIn_m1hgl_8\">trong <\/span><span class=\"_fadeIn_m1hgl_8\">qu\u1ea3n <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00fd, <\/span><span class=\"_fadeIn_m1hgl_8\">b\u00e1n <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u0103m <\/span><span class=\"_fadeIn_m1hgl_8\">s\u00f3c <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng. <\/span><span class=\"_fadeIn_m1hgl_8\">B\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea1nh <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u00f3, <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ea1 <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ea7ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u00e1m <\/span><span class=\"_fadeIn_m1hgl_8\">m\u00e2y <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7a <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u00fap <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u01a1n <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1ea3n <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00f3a <\/span><span class=\"_fadeIn_m1hgl_8\">qu\u00e1 <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ecnh <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e1t <\/span><span class=\"_fadeIn_m1hgl_8\">tri\u1ec3n <\/span><span class=\"_fadeIn_m1hgl_8\">\u1ee9ng <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ee5ng <\/span><span class=\"_fadeIn_m1hgl_8\">cho <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p \u2013 <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ecdi <\/span><span class=\"_fadeIn_m1hgl_8\">thi\u1ebft <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ecb <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1eb1ng <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ea5t <\/span><span class=\"_fadeIn_m1hgl_8\">k\u1ef3 <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u00f4n <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u1eef <\/span><span class=\"_fadeIn_m1hgl_8\">l\u1eadp <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ecnh <\/span><span class=\"_fadeIn_m1hgl_8\">n\u00e0o. <\/span><span class=\"_fadeIn_m1hgl_8\">H\u1ea1 <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ea7ng <\/span><span class=\"_fadeIn_m1hgl_8\">n\u00e0y <\/span><span class=\"_fadeIn_m1hgl_8\">c\u0169ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ea3m <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ea3o <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ee9c <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ea3o <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1eadt <\/span><span class=\"_fadeIn_m1hgl_8\">cao <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ed1c <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">x\u1eed <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1eef <\/span><span class=\"_fadeIn_m1hgl_8\">li\u1ec7u <\/span><span class=\"_fadeIn_m1hgl_8\">v\u01b0\u1ee3t <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u1ed9i.<\/span><\/p>\n<p data-start=\"734\" data-end=\"811\"><strong><span class=\"_fadeIn_m1hgl_8\">Nh\u1eefng <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00ednh <\/span><span class=\"_fadeIn_m1hgl_8\">n\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u01b0u <\/span><span class=\"_fadeIn_m1hgl_8\">vi\u1ec7t <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7a <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">m\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ecdi <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ec1u <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea7n:<\/span><\/strong><\/p>\n<ul data-start=\"813\" data-end=\"1469\">\n<li data-start=\"813\" data-end=\"890\">\n<p data-start=\"815\" data-end=\"890\"><strong data-start=\"815\" data-end=\"826\"><span class=\"_fadeIn_m1hgl_8\">Chatter<\/span><\/strong><span class=\"_fadeIn_m1hgl_8\">: <\/span><span class=\"_fadeIn_m1hgl_8\">Gi\u1ea3i <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e1p <\/span><span class=\"_fadeIn_m1hgl_8\">giao <\/span><span class=\"_fadeIn_m1hgl_8\">ti\u1ebfp <\/span><span class=\"_fadeIn_m1hgl_8\">n\u1ed9i <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">hi\u1ec7u <\/span><span class=\"_fadeIn_m1hgl_8\">qu\u1ea3, <\/span><span class=\"_fadeIn_m1hgl_8\">g\u1eafn <\/span><span class=\"_fadeIn_m1hgl_8\">k\u1ebft <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng.<\/span><\/p>\n<\/li>\n<li data-start=\"891\" data-end=\"929\">\n<p data-start=\"893\" data-end=\"929\"><strong data-start=\"893\" data-end=\"927\"><span class=\"_fadeIn_m1hgl_8\">Qu\u1ea3n <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">danh <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ea1.<\/span><\/strong><\/p>\n<\/li>\n<li data-start=\"930\" data-end=\"1065\">\n<p data-start=\"932\" data-end=\"1065\"><strong data-start=\"932\" data-end=\"959\"><span class=\"_fadeIn_m1hgl_8\">Qu\u1ea3n <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">c\u01a1 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ed9i <\/span><span class=\"_fadeIn_m1hgl_8\">b\u00e1n <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng<\/span><\/strong><span class=\"_fadeIn_m1hgl_8\">: <\/span><span class=\"_fadeIn_m1hgl_8\">Theo <\/span><span class=\"_fadeIn_m1hgl_8\">d\u00f5i <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">c\u01a1 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ed9i <\/span><span class=\"_fadeIn_m1hgl_8\">b\u00e1n <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">l\u01b0u <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u1eef <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">th\u00f4ng <\/span><span class=\"_fadeIn_m1hgl_8\">tin <\/span><span class=\"_fadeIn_m1hgl_8\">quan <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u1ecdng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ec1 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ee3p <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed3ng, <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed1i <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ee7 <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea1nh <\/span><span class=\"_fadeIn_m1hgl_8\">tranh, <\/span><span class=\"_fadeIn_m1hgl_8\">v.<\/span><span class=\"_fadeIn_m1hgl_8\">v.<\/span><\/p>\n<\/li>\n<li data-start=\"1066\" data-end=\"1119\">\n<p data-start=\"1068\" data-end=\"1119\"><strong data-start=\"1068\" data-end=\"1117\"><span class=\"_fadeIn_m1hgl_8\">H\u1ed7 <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u1ee3 <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u01b0\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">d\u00f9ng <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111i\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">tho\u1ea1i <\/span><span class=\"_fadeIn_m1hgl_8\">th\u00f4ng <\/span><span class=\"_fadeIn_m1hgl_8\">minh.<\/span><\/strong><\/p>\n<\/li>\n<li data-start=\"1120\" data-end=\"1170\">\n<p data-start=\"1122\" data-end=\"1170\"><strong data-start=\"1122\" data-end=\"1168\"><span class=\"_fadeIn_m1hgl_8\">Marketing <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">thu <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00fat <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">ti\u1ec1m <\/span><span class=\"_fadeIn_m1hgl_8\">n\u0103ng.<\/span><\/strong><\/p>\n<\/li>\n<li data-start=\"1171\" data-end=\"1289\">\n<p data-start=\"1173\" data-end=\"1289\"><strong data-start=\"1173\" data-end=\"1207\"><span class=\"_fadeIn_m1hgl_8\">T\u1ef1 <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9ng <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00f3a <\/span><span class=\"_fadeIn_m1hgl_8\">quy <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ecnh <\/span><span class=\"_fadeIn_m1hgl_8\">b\u00e1n <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng<\/span><\/strong><span class=\"_fadeIn_m1hgl_8\">: <\/span><span class=\"_fadeIn_m1hgl_8\">Cung <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea5p <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u1ea3 <\/span><span class=\"_fadeIn_m1hgl_8\">n\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e2n <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00edch <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f4ng <\/span><span class=\"_fadeIn_m1hgl_8\">vi\u1ec7c <\/span><span class=\"_fadeIn_m1hgl_8\">linh <\/span><span class=\"_fadeIn_m1hgl_8\">ho\u1ea1t <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e2n <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ed5 <\/span><span class=\"_fadeIn_m1hgl_8\">ngu\u1ed3n <\/span><span class=\"_fadeIn_m1hgl_8\">l\u1ef1c <\/span><span class=\"_fadeIn_m1hgl_8\">hi\u1ec7u <\/span><span class=\"_fadeIn_m1hgl_8\">qu\u1ea3.<\/span><\/p>\n<\/li>\n<li data-start=\"1290\" data-end=\"1381\">\n<p data-start=\"1292\" data-end=\"1381\"><strong data-start=\"1292\" data-end=\"1324\"><span class=\"_fadeIn_m1hgl_8\">Ph\u00e2n <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00edch <\/span><span class=\"_fadeIn_m1hgl_8\">xu <\/span><span class=\"_fadeIn_m1hgl_8\">h\u01b0\u1edbng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ef1 <\/span><span class=\"_fadeIn_m1hgl_8\">b\u00e1o<\/span><\/strong> <span class=\"_fadeIn_m1hgl_8\">d\u1ef1a <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1eef <\/span><span class=\"_fadeIn_m1hgl_8\">li\u1ec7u <\/span><span class=\"_fadeIn_m1hgl_8\">n\u1ed9i <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">thu <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1eeb <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00f2ng <\/span><span class=\"_fadeIn_m1hgl_8\">ban.<\/span><\/p>\n<\/li>\n<li data-start=\"1382\" data-end=\"1469\">\n<p data-start=\"1384\" data-end=\"1469\"><strong data-start=\"1384\" data-end=\"1403\"><span class=\"_fadeIn_m1hgl_8\">Qu\u1ea3n <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed1i <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00e1c<\/span><\/strong><span class=\"_fadeIn_m1hgl_8\">: <\/span><span class=\"_fadeIn_m1hgl_8\">X\u00e2y <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ef1ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">qu\u1ea3n <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ed9ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed3ng <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed1i <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ea1i <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">trung <\/span><span class=\"_fadeIn_m1hgl_8\">th\u00e0nh.<\/span><\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1476\" data-end=\"1536\"><span class=\"_fadeIn_m1hgl_8\">2. <\/span><strong data-start=\"1483\" data-end=\"1534\"><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ec7 <\/span><span class=\"_fadeIn_m1hgl_8\">sinh <\/span><span class=\"_fadeIn_m1hgl_8\">th\u00e1i <\/span><span class=\"_fadeIn_m1hgl_8\">n\u1ed5i <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1eadt <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7a <\/span><span class=\"_fadeIn_m1hgl_8\">n\u00f3<\/span><\/strong><\/h2>\n<h3 data-start=\"1537\" data-end=\"1573\"><span class=\"_fadeIn_m1hgl_8\">2.1. <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Marketing <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4940 size-full\" src=\"https:\/\/cdn.bap-software.net\/2020\/03\/salesforce-marketing-cloud.jpg\" alt=\"salesforce marketing cloud\" width=\"650\" height=\"365\" \/><\/p>\n<p><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Marketing <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">cung <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea5p <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e2n <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00edch <\/span><span class=\"_fadeIn_m1hgl_8\">ti\u1ebfp <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ecb <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u1ea7n <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ec1m <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ef1 <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9ng <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00f3a <\/span><span class=\"_fadeIn_m1hgl_8\">ti\u1ebfp <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ecb <\/span><span class=\"_fadeIn_m1hgl_8\">cho <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">k\u00eanh <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u01b0 <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111i\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">tho\u1ea1i <\/span><span class=\"_fadeIn_m1hgl_8\">di <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9ng, <\/span><span class=\"_fadeIn_m1hgl_8\">email, <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ea1ng <\/span><span class=\"_fadeIn_m1hgl_8\">x\u00e3 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ed9i <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">qu\u1ea3ng <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1o <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u1ef1c <\/span><span class=\"_fadeIn_m1hgl_8\">tuy\u1ebfn. <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">c\u0169ng <\/span><span class=\"_fadeIn_m1hgl_8\">cung <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea5p <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ecbch <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ee5 <\/span><span class=\"_fadeIn_m1hgl_8\">t\u01b0 <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ea5n <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">tri\u1ec3n <\/span><span class=\"_fadeIn_m1hgl_8\">khai. <\/span><span class=\"_fadeIn_m1hgl_8\">S\u1ea3n <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u1ea9m <\/span><span class=\"_fadeIn_m1hgl_8\">n\u00e0y <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u1ee7 <\/span><span class=\"_fadeIn_m1hgl_8\">y\u1ebfu <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u01b0\u1ee3c <\/span><span class=\"_fadeIn_m1hgl_8\">b\u00e1n <\/span><span class=\"_fadeIn_m1hgl_8\">theo <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00ecnh <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ee9c <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">k\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">nhi\u1ec1u <\/span><span class=\"_fadeIn_m1hgl_8\">n\u0103m. <\/span><span class=\"_fadeIn_m1hgl_8\">Chi <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00ed <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ebd <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u1ee5 <\/span><span class=\"_fadeIn_m1hgl_8\">thu\u1ed9c <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0o <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00ednh <\/span><span class=\"_fadeIn_m1hgl_8\">n\u0103ng, <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ed1 <\/span><span class=\"_fadeIn_m1hgl_8\">l\u01b0\u1ee3ng <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u01b0\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">d\u00f9ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ee9c <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ecbch <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ee5 <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u01b0\u1ee3c <\/span><span class=\"_fadeIn_m1hgl_8\">y\u00eau <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea7u.<\/span><\/p>\n<h3><strong>2.2. Salesforce service cloud<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4941 size-full\" src=\"https:\/\/cdn.bap-software.net\/2020\/03\/salesforce-service-cloud.jpg\" alt=\"salesforce service cloud\" width=\"650\" height=\"418\" \/><\/p>\n<p data-start=\"122\" data-end=\"576\"><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Service <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ed9t <\/span><span class=\"_fadeIn_m1hgl_8\">n\u1ec1n <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ea3ng <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00edch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ee3p <\/span><span class=\"_fadeIn_m1hgl_8\">d\u00e0nh <\/span><span class=\"_fadeIn_m1hgl_8\">cho <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ecbch <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ee5 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ed7 <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u1ee3 <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng, <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u01b0\u1ee3c <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e1t <\/span><span class=\"_fadeIn_m1hgl_8\">tri\u1ec3n <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eb1m <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ed7 <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u1ee3 <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p <\/span><span class=\"_fadeIn_m1hgl_8\">x\u1eed <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">y\u00eau <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea7u <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ed9t <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">nhanh <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u00f3ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u00e1ng <\/span><span class=\"_fadeIn_m1hgl_8\">tin <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1eady. <\/span><span class=\"_fadeIn_m1hgl_8\">N\u1ec1n <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ea3ng <\/span><span class=\"_fadeIn_m1hgl_8\">n\u00e0y <\/span><span class=\"_fadeIn_m1hgl_8\">cho <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e9p <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ea1n <\/span><span class=\"_fadeIn_m1hgl_8\">cung <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea5p <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ecbch <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ee5 <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1 <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u00e2n <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00f3a <\/span><span class=\"_fadeIn_m1hgl_8\">h\u01a1n <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1edd <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1i <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u00ecn <\/span><span class=\"_fadeIn_m1hgl_8\">to\u00e0n <\/span><span class=\"_fadeIn_m1hgl_8\">di\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">360 <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ec1 <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1eebng <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng, <\/span><span class=\"_fadeIn_m1hgl_8\">x\u1eed <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ea5n <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ec1 <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">nhi\u1ec1u <\/span><span class=\"_fadeIn_m1hgl_8\">k\u00eanh <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">nhau, <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed3ng <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">n\u00e2ng <\/span><span class=\"_fadeIn_m1hgl_8\">cao <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ef1 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0i <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00f2ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ee9c <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">trung <\/span><span class=\"_fadeIn_m1hgl_8\">th\u00e0nh <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7a <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">th\u00f4ng <\/span><span class=\"_fadeIn_m1hgl_8\">qua <\/span><span class=\"_fadeIn_m1hgl_8\">vi\u1ec7c <\/span><span class=\"_fadeIn_m1hgl_8\">k\u1ebft <\/span><span class=\"_fadeIn_m1hgl_8\">n\u1ed1i <\/span><span class=\"_fadeIn_m1hgl_8\">to\u00e0n <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">quy <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ecnh <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p.<\/span><\/p>\n<p data-start=\"578\" data-end=\"808\"><span class=\"_fadeIn_m1hgl_8\">Doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7a <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ea1n <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ebd <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u01b0\u1ee3c <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7ng <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ed1 <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ea1nh <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ebd <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1edd <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u1ea3 <\/span><span class=\"_fadeIn_m1hgl_8\">n\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">theo <\/span><span class=\"_fadeIn_m1hgl_8\">d\u00f5i <\/span><span class=\"_fadeIn_m1hgl_8\">t\u01b0\u01a1ng <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">r\u00f5 <\/span><span class=\"_fadeIn_m1hgl_8\">r\u00e0ng, <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00edch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ee3p <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">CTI (<\/span><span class=\"_fadeIn_m1hgl_8\">Computer <\/span><span class=\"_fadeIn_m1hgl_8\">Telephony <\/span><span class=\"_fadeIn_m1hgl_8\">Integration) <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u00fap <\/span><span class=\"_fadeIn_m1hgl_8\">r\u00fat <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u1eafn <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">gian <\/span><span class=\"_fadeIn_m1hgl_8\">x\u1eed <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">cu\u1ed9c <\/span><span class=\"_fadeIn_m1hgl_8\">g\u1ecdi <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ebfn <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea3i <\/span><span class=\"_fadeIn_m1hgl_8\">thi\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u1ea3i <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7m <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng.<\/span><\/p>\n<p data-start=\"810\" data-end=\"950\"><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">v\u01b0\u1ee3t <\/span><span class=\"_fadeIn_m1hgl_8\">xa <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ecdi <\/span><span class=\"_fadeIn_m1hgl_8\">k\u1ef3 <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ecdng <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1eb1ng <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ed1i <\/span><span class=\"_fadeIn_m1hgl_8\">\u01b0u <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00f3a <\/span><span class=\"_fadeIn_m1hgl_8\">to\u00e0n <\/span><span class=\"_fadeIn_m1hgl_8\">di\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">ho\u1ea1t <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9ng <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ecbch <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ee5 <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">n\u00e2ng <\/span><span class=\"_fadeIn_m1hgl_8\">cao <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ee9c <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0i <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00f2ng <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7a <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng.<\/span><\/p>\n<h3><strong>2.3. Salesforce commerce cloud<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11769 aligncenter\" src=\"https:\/\/cdn.bap-software.net\/2019\/09\/salesforce.jpg\" alt=\"Salesforce\u30b3\u30de\u30fc\u30b9\u30af\u30e9\u30a6\u30c9\" width=\"787\" height=\"408\" \/><\/p>\n<p data-start=\"122\" data-end=\"482\"><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Commerce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ed9t <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1ea3i <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e1p <\/span><span class=\"_fadeIn_m1hgl_8\">th\u01b0\u01a1ng <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ea1i <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111i\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1eed (<\/span><span class=\"_fadeIn_m1hgl_8\">eCommerce) <\/span><span class=\"_fadeIn_m1hgl_8\">d\u01b0\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ea1ng <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u1ea7n <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ec1m <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u01b0 <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ed9t <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ecbch <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ee5 (<\/span><span class=\"_fadeIn_m1hgl_8\">SaaS) <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">n\u1ec1n <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ea3ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u00e1m <\/span><span class=\"_fadeIn_m1hgl_8\">m\u00e2y. <\/span><span class=\"_fadeIn_m1hgl_8\">Trong <\/span><span class=\"_fadeIn_m1hgl_8\">su\u1ed1t <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">gian <\/span><span class=\"_fadeIn_m1hgl_8\">qua, <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ea1 <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ea7ng <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7a <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00f4ng <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u1eebng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u01b0\u1ee3c <\/span><span class=\"_fadeIn_m1hgl_8\">x\u00e2y <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ef1ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">ho\u00e0n <\/span><span class=\"_fadeIn_m1hgl_8\">thi\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eb1m <\/span><span class=\"_fadeIn_m1hgl_8\">mang <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ebfn <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eefng <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00ednh <\/span><span class=\"_fadeIn_m1hgl_8\">n\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">hi\u1ec7u <\/span><span class=\"_fadeIn_m1hgl_8\">su\u1ea5t <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1eadn <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0nh <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ea7u, <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ea3m <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ea3o <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u1ea3i <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7m <\/span><span class=\"_fadeIn_m1hgl_8\">th\u01b0\u01a1ng <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ea1i <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111i\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1eed <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ed1i <\/span><span class=\"_fadeIn_m1hgl_8\">\u01b0u <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">ti\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">ti\u1ebfn <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1ea5t.<\/span><\/p>\n<p data-start=\"484\" data-end=\"709\"><span class=\"_fadeIn_m1hgl_8\">B\u1eb1ng <\/span><span class=\"_fadeIn_m1hgl_8\">vi\u1ec7c <\/span><span class=\"_fadeIn_m1hgl_8\">cung <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea5p <\/span><span class=\"_fadeIn_m1hgl_8\">th\u01b0\u01a1ng <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ea1i <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111i\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1eed <\/span><span class=\"_fadeIn_m1hgl_8\">d\u01b0\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00ecnh <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ee9c <\/span><span class=\"_fadeIn_m1hgl_8\">SaaS, <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Commerce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u00fap <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p <\/span><span class=\"_fadeIn_m1hgl_8\">tho\u00e1t <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u1ecfi <\/span><span class=\"_fadeIn_m1hgl_8\">g\u00e1nh <\/span><span class=\"_fadeIn_m1hgl_8\">n\u1eb7ng <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u1ea3i <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ef1 <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e1t <\/span><span class=\"_fadeIn_m1hgl_8\">tri\u1ec3n <\/span><span class=\"_fadeIn_m1hgl_8\">l\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ecnh <\/span><span class=\"_fadeIn_m1hgl_8\">k\u1ef9 <\/span><span class=\"_fadeIn_m1hgl_8\">thu\u1eadt <\/span><span class=\"_fadeIn_m1hgl_8\">hay <\/span><span class=\"_fadeIn_m1hgl_8\">li\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ee5c <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1eadp <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eadt <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">xu <\/span><span class=\"_fadeIn_m1hgl_8\">h\u01b0\u1edbng <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">trong <\/span><span class=\"_fadeIn_m1hgl_8\">th\u01b0\u01a1ng <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ea1i <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111i\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1eed.<\/span><\/p>\n<p data-start=\"711\" data-end=\"971\"><span class=\"_fadeIn_m1hgl_8\">L\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">do <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00ec <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Commerce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">li\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ee5c <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e1t <\/span><span class=\"_fadeIn_m1hgl_8\">tri\u1ec3n <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">n\u00e2ng <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea5p <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00ednh <\/span><span class=\"_fadeIn_m1hgl_8\">n\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">c\u0169ng <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u01b0 <\/span><span class=\"_fadeIn_m1hgl_8\">n\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">l\u1ef1c <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1eadn <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0nh, <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eb1m <\/span><span class=\"_fadeIn_m1hgl_8\">theo <\/span><span class=\"_fadeIn_m1hgl_8\">k\u1ecbp <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ed1c <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">thay <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed5i <\/span><span class=\"_fadeIn_m1hgl_8\">nhanh <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u00f3ng <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7a <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u00e0nh <\/span><span class=\"_fadeIn_m1hgl_8\">th\u01b0\u01a1ng <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ea1i <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111i\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1eed \u2014 <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1eeb <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u00f3 <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u00fap <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p <\/span><span class=\"_fadeIn_m1hgl_8\">lu\u00f4n <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1edf <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1eefu <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00ednh <\/span><span class=\"_fadeIn_m1hgl_8\">n\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">hi\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ea1i <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1eb3ng <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea5p <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1ea5t.<\/span><\/p>\n<h3><strong>2.4. Salesforce community cloud<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"418\" class=\"aligncenter size-full wp-image-4725\" src=\"https:\/\/cdn.bap-software.net\/2020\/03\/salesforce-community-cloud-1.jpg\" alt=\"salesforce community cloud\" \/><\/p>\n<p data-start=\"103\" data-end=\"406\"><span class=\"_fadeIn_m1hgl_8\">B\u1ea1n <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f3 <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ec3 <\/span><span class=\"_fadeIn_m1hgl_8\">thi\u1ebft <\/span><span class=\"_fadeIn_m1hgl_8\">l\u1eadp <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ed9ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed3ng <\/span><span class=\"_fadeIn_m1hgl_8\">ri\u00eang <\/span><span class=\"_fadeIn_m1hgl_8\">bi\u1ec7t <\/span><span class=\"_fadeIn_m1hgl_8\">trong <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ed5 <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u1ee9c <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7a <\/span><span class=\"_fadeIn_m1hgl_8\">m\u00ecnh <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ec3 <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u1ee5c <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ee5 <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ee5c <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u00edch <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee5 <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ec3 \u2014 <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111i\u1ec1u <\/span><span class=\"_fadeIn_m1hgl_8\">m\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">nhi\u1ec1u <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u00e3 <\/span><span class=\"_fadeIn_m1hgl_8\">tri\u1ec3n <\/span><span class=\"_fadeIn_m1hgl_8\">khai <\/span><span class=\"_fadeIn_m1hgl_8\">r\u1ea5t <\/span><span class=\"_fadeIn_m1hgl_8\">th\u00e0nh <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f4ng. <\/span><span class=\"_fadeIn_m1hgl_8\">B\u1ea1n <\/span><span class=\"_fadeIn_m1hgl_8\">g\u1ea7n <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u01b0 <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f3 <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ec3 <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00e0m <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ecdi <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ee9 <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1eebng <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u00f3m <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ed9ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed3ng <\/span><span class=\"_fadeIn_m1hgl_8\">ri\u00eang, <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eb1m <\/span><span class=\"_fadeIn_m1hgl_8\">t\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ee9c <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed9 <\/span><span class=\"_fadeIn_m1hgl_8\">t\u01b0\u01a1ng <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1eefa <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng, <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed1i <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u00e2n <\/span><span class=\"_fadeIn_m1hgl_8\">vi\u00ean.<\/span><\/p>\n<p data-start=\"408\" data-end=\"606\"><span class=\"_fadeIn_m1hgl_8\">T\u1eeb <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00f3a <\/span><span class=\"_fadeIn_m1hgl_8\">khi <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eafc <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ebfn <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Community <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u00ednh <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00e0 <\/span><strong data-start=\"465\" data-end=\"487\"><span class=\"_fadeIn_m1hgl_8\">\u201c<\/span><span class=\"_fadeIn_m1hgl_8\">t\u00edch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ee3p <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ecdi <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ee9\u201d<\/span><\/strong><span class=\"_fadeIn_m1hgl_8\">. <\/span><span class=\"_fadeIn_m1hgl_8\">D\u01b0\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u00e2y <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ed9t <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0i <\/span><span class=\"_fadeIn_m1hgl_8\">g\u1ee3i <\/span><span class=\"_fadeIn_m1hgl_8\">\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ec3 <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ea1n <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f3 <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ec3 <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1eadn <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ee5ng <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Community <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eb1m <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ea1o <\/span><span class=\"_fadeIn_m1hgl_8\">ra <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u1ea3i <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7m <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1eadt <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ef1 <\/span><span class=\"_fadeIn_m1hgl_8\">\u1ea5n <\/span><span class=\"_fadeIn_m1hgl_8\">t\u01b0\u1ee3ng:<\/span><\/p>\n<ul data-start=\"608\" data-end=\"876\">\n<li data-start=\"608\" data-end=\"699\">\n<p data-start=\"610\" data-end=\"699\"><span class=\"_fadeIn_m1hgl_8\">Thi\u1ebft <\/span><span class=\"_fadeIn_m1hgl_8\">l\u1eadp <\/span><span class=\"_fadeIn_m1hgl_8\">nhi\u1ec1u <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ed9ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed3ng <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">nhau <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ef1a <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1eebng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed1i <\/span><span class=\"_fadeIn_m1hgl_8\">t\u01b0\u1ee3ng <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ee5c <\/span><span class=\"_fadeIn_m1hgl_8\">ti\u00eau <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">nhu <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea7u <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee5 <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ec3.<\/span><\/p>\n<\/li>\n<li data-start=\"700\" data-end=\"781\">\n<p data-start=\"702\" data-end=\"781\"><span class=\"_fadeIn_m1hgl_8\">M\u1edf <\/span><span class=\"_fadeIn_m1hgl_8\">r\u1ed9ng <\/span><span class=\"_fadeIn_m1hgl_8\">quy <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ecnh <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1eadn <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0nh <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ebfn <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u00e2n <\/span><span class=\"_fadeIn_m1hgl_8\">vi\u00ean, <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00e1ch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ed1i <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00e1c.<\/span><\/p>\n<\/li>\n<li data-start=\"782\" data-end=\"876\">\n<p data-start=\"784\" data-end=\"876\"><span class=\"_fadeIn_m1hgl_8\">T\u00edch <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ee3p <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1eef <\/span><span class=\"_fadeIn_m1hgl_8\">li\u1ec7u (<\/span><span class=\"_fadeIn_m1hgl_8\">v\u00ed <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ee5 <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u01b0 <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u01a1n <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">ho\u1eb7c <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ed1 <\/span><span class=\"_fadeIn_m1hgl_8\">li\u1ec7u <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00e0i <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u00ednh) <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1eeb <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">cung <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea5p <\/span><span class=\"_fadeIn_m1hgl_8\">b\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ee9 <\/span><span class=\"_fadeIn_m1hgl_8\">ba.<\/span><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"878\" data-end=\"881\" \/>\n<h3 data-start=\"883\" data-end=\"924\"><span class=\"_fadeIn_m1hgl_8\">2.5. <\/span><strong data-start=\"892\" data-end=\"922\"><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">Scheduler<\/span><\/strong><\/h3>\n<p data-start=\"925\" data-end=\"1236\"><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">Scheduler <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ed9t <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00ednh <\/span><span class=\"_fadeIn_m1hgl_8\">n\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">tuy\u1ec7t <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">cho <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e9p <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ea1n <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ec1 <\/span><span class=\"_fadeIn_m1hgl_8\">xu\u1ea5t <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ed1i <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111a <\/span><span class=\"_fadeIn_m1hgl_8\">5 <\/span><span class=\"_fadeIn_m1hgl_8\">khung <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1edd <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ecdp <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ec3 <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u01b0\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">tham <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ef1 <\/span><span class=\"_fadeIn_m1hgl_8\">l\u1ef1a <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u1ecdn. <\/span><span class=\"_fadeIn_m1hgl_8\">N\u1ed7i <\/span><span class=\"_fadeIn_m1hgl_8\">\u00e1m <\/span><span class=\"_fadeIn_m1hgl_8\">\u1ea3nh <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ec1 <\/span><span class=\"_fadeIn_m1hgl_8\">vi\u1ec7c <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u1ecdn <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">gian <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00f9 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ee3p <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ea5t <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea3 <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ecdi <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u01b0\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1edd <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u00e2y <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u00f4ng <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f2n <\/span><span class=\"_fadeIn_m1hgl_8\">n\u1eefa. <\/span><span class=\"_fadeIn_m1hgl_8\">B\u1ea1n <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f3 <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ec3 <\/span><span class=\"_fadeIn_m1hgl_8\">y\u00eau <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea7u <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">Scheduler <\/span><span class=\"_fadeIn_m1hgl_8\">g\u1ee3i <\/span><span class=\"_fadeIn_m1hgl_8\">\u00fd <\/span><span class=\"_fadeIn_m1hgl_8\">5 <\/span><span class=\"_fadeIn_m1hgl_8\">khung <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1edd <\/span><span class=\"_fadeIn_m1hgl_8\">kh\u1ea3 <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ee5ng <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ef1a <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">l\u1ecbch <\/span><span class=\"_fadeIn_m1hgl_8\">r\u1ea3nh <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7a <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ea1n.<\/span><\/p>\n<p data-start=\"1238\" data-end=\"1515\"><span class=\"_fadeIn_m1hgl_8\">Nh\u1eefng <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u01b0\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u01b0\u1ee3c <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ecdp <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ebd <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eadn <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u01b0\u1ee3c <\/span><span class=\"_fadeIn_m1hgl_8\">th\u00f4ng <\/span><span class=\"_fadeIn_m1hgl_8\">b\u00e1o <\/span><span class=\"_fadeIn_m1hgl_8\">cho <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00e9p <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ecd <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u1ecdn <\/span><span class=\"_fadeIn_m1hgl_8\">khung <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1edd <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00f9 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ee3p <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">l\u1ecbch <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ecnh <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7a <\/span><span class=\"_fadeIn_m1hgl_8\">m\u00ecnh. <\/span><span class=\"_fadeIn_m1hgl_8\">Sau <\/span><span class=\"_fadeIn_m1hgl_8\">khi <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eadn <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u01b0\u1ee3c <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ea5t <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ea3 <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u1ea3n <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ed3i, <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">Scheduler <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ebd <\/span><span class=\"_fadeIn_m1hgl_8\">theo <\/span><span class=\"_fadeIn_m1hgl_8\">d\u00f5i <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">l\u1ef1a <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u1ecdn <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u00fap <\/span><span class=\"_fadeIn_m1hgl_8\">b\u1ea1n <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u1ecdn <\/span><span class=\"_fadeIn_m1hgl_8\">ra <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111i\u1ec3m <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u00f9 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ee3p <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1ea5t <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ef1a <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u1ea3n <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ed3i <\/span><span class=\"_fadeIn_m1hgl_8\">c\u1ee7a <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><span class=\"_fadeIn_m1hgl_8\">b\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">tham <\/span><span class=\"_fadeIn_m1hgl_8\">gia.<\/span><\/p>\n<p data-start=\"1522\" data-end=\"1796\"><span class=\"_fadeIn_m1hgl_8\">Hi\u1ec7n <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ea1i, <\/span><span class=\"_fadeIn_m1hgl_8\">Salesforce <\/span><span class=\"_fadeIn_m1hgl_8\">Cloud <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111ang <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u01b0\u1ee3c <\/span><span class=\"_fadeIn_m1hgl_8\">h\u01a1n <\/span><strong data-start=\"1563\" data-end=\"1606\"><span class=\"_fadeIn_m1hgl_8\">100.000 <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">to\u00e0n <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ebf <\/span><span class=\"_fadeIn_m1hgl_8\">gi\u1edbi<\/span><\/strong> <span class=\"_fadeIn_m1hgl_8\">tin <\/span><span class=\"_fadeIn_m1hgl_8\">t\u01b0\u1edfng <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1eed <\/span><span class=\"_fadeIn_m1hgl_8\">d\u1ee5ng, <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1edbi <\/span><span class=\"_fadeIn_m1hgl_8\">h\u01a1n <\/span><strong data-start=\"1634\" data-end=\"1667\"><span class=\"_fadeIn_m1hgl_8\">3 <\/span><span class=\"_fadeIn_m1hgl_8\">tri\u1ec7u <\/span><span class=\"_fadeIn_m1hgl_8\">ng\u01b0\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">d\u00f9ng <\/span><span class=\"_fadeIn_m1hgl_8\">tr\u1ef1c <\/span><span class=\"_fadeIn_m1hgl_8\">tuy\u1ebfn<\/span><\/strong> <span class=\"_fadeIn_m1hgl_8\">tr\u00ean <\/span><span class=\"_fadeIn_m1hgl_8\">h\u1ec7 <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ed1ng. <\/span><span class=\"_fadeIn_m1hgl_8\">Trong <\/span><span class=\"_fadeIn_m1hgl_8\">s\u1ed1 <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u00f3 <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f3 <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eefng <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1eadp <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111o\u00e0n <\/span><span class=\"_fadeIn_m1hgl_8\">l\u1edbn <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u01b0 <\/span><strong data-start=\"1721\" data-end=\"1751\"><span class=\"_fadeIn_m1hgl_8\">Dell, <\/span><span class=\"_fadeIn_m1hgl_8\">Symantec, <\/span><span class=\"_fadeIn_m1hgl_8\">City <\/span><span class=\"_fadeIn_m1hgl_8\">Group<\/span><\/strong><span class=\"_fadeIn_m1hgl_8\">, <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u1ee5c <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f4ng <\/span><span class=\"_fadeIn_m1hgl_8\">ty <\/span><span class=\"_fadeIn_m1hgl_8\">h\u00e0ng <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ea7u <\/span><span class=\"_fadeIn_m1hgl_8\">t\u1ea1i <\/span><span class=\"_fadeIn_m1hgl_8\">Nh\u1eadt <\/span><span class=\"_fadeIn_m1hgl_8\">B\u1ea3n.<\/span><\/p>\n<p data-start=\"1798\" data-end=\"1965\"><span class=\"_fadeIn_m1hgl_8\">\u0110\u00e3 <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ebfn <\/span><span class=\"_fadeIn_m1hgl_8\">l\u00fac <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e1c <\/span><strong data-start=\"1813\" data-end=\"1849\"><span class=\"_fadeIn_m1hgl_8\">nh\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">ti\u1ebfp <\/span><span class=\"_fadeIn_m1hgl_8\">th\u1ecb <\/span><span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><span class=\"_fadeIn_m1hgl_8\">ch\u1ee7 <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u1ec7p<\/span><\/strong> <span class=\"_fadeIn_m1hgl_8\">c\u1ea7n <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00e2n <\/span><span class=\"_fadeIn_m1hgl_8\">nh\u1eafc <\/span><span class=\"_fadeIn_m1hgl_8\">nghi\u00eam <\/span><span class=\"_fadeIn_m1hgl_8\">t\u00fac <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1ec1 <\/span><span class=\"_fadeIn_m1hgl_8\">ph\u1ea7n <\/span><span class=\"_fadeIn_m1hgl_8\">m\u1ec1m <\/span><span class=\"_fadeIn_m1hgl_8\">tuy\u1ec7t <\/span><span class=\"_fadeIn_m1hgl_8\">v\u1eddi <\/span><span class=\"_fadeIn_m1hgl_8\">n\u00e0y <\/span><span class=\"_fadeIn_m1hgl_8\">\u0111\u1ec3 <\/span><strong data-start=\"1903\" data-end=\"1921\"><span class=\"_fadeIn_m1hgl_8\">t\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">n\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">su\u1ea5t<\/span><\/strong> <span class=\"_fadeIn_m1hgl_8\">v\u00e0 <\/span><strong data-start=\"1925\" data-end=\"1947\"><span class=\"_fadeIn_m1hgl_8\">gia <\/span><span class=\"_fadeIn_m1hgl_8\">t\u0103ng <\/span><span class=\"_fadeIn_m1hgl_8\">doanh <\/span><span class=\"_fadeIn_m1hgl_8\">thu<\/span><\/strong> <span class=\"_fadeIn_m1hgl_8\">cho <\/span><span class=\"_fadeIn_m1hgl_8\">c\u00f4ng <\/span><span class=\"_fadeIn_m1hgl_8\">ty <\/span><span class=\"_fadeIn_m1hgl_8\">m\u00ecnh.<\/span><\/p>\n<p><\/p>","protected":false},"author":10,"featured_media":7116,"template":"","meta":{"_acf_changed":false},"tags":[],"blog-cat":[39],"class_list":["post-4440","knowledge","type-knowledge","status-publish","has-post-thumbnail","hentry","blog-cat-offshore"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce Cloud d\u1ec5 hi\u1ec3u cho m\u1ecdi \u0111\u1ed1i t\u01b0\u1ee3ng | Salesforce Services<\/title>\n<meta name=\"description\" content=\"Salesforce Cloud l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p CRM to\u00e0n di\u1ec7n, cung c\u1ea5p nhi\u1ec1u \u1ee9ng d\u1ee5ng CRM chuy\u00ean bi\u1ec7t trong l\u0129nh v\u1ef1c b\u00e1n h\u00e0ng v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, \u0111\u1eb7c bi\u1ec7t ph\u00f9 h\u1ee3p...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bap-software.net\/vi\/knowledge\/salesforce-cloud\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Cloud d\u1ec5 hi\u1ec3u cho m\u1ecdi \u0111\u1ed1i t\u01b0\u1ee3ng\" \/>\n<meta property=\"og:description\" content=\"Salesforce Cloud l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p CRM to\u00e0n di\u1ec7n, cung c\u1ea5p nhi\u1ec1u \u1ee9ng d\u1ee5ng CRM chuy\u00ean bi\u1ec7t trong l\u0129nh v\u1ef1c b\u00e1n h\u00e0ng v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, \u0111\u1eb7c bi\u1ec7t ph\u00f9 h\u1ee3p...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bap-software.net\/vi\/knowledge\/salesforce-cloud\/\" \/>\n<meta property=\"og:site_name\" content=\"C\u00f4ng Ty C\u1ed5 Ph\u1ea7n \u0110\u1ea7u T\u01b0 V\u00e0 C\u00f4ng Ngh\u1ec7 BAP\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bap32\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-16T09:10:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.bap-software.net\/2022\/08\/salesforce-business-analytics.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"850\" \/>\n\t<meta property=\"og:image:height\" content=\"478\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@bapsoftware\" \/>\n<meta name=\"twitter:label1\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data1\" content=\"14 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/knowledge\\\/salesforce-cloud\\\/\",\"url\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/knowledge\\\/salesforce-cloud\\\/\",\"name\":\"Salesforce Cloud d\u1ec5 hi\u1ec3u cho m\u1ecdi \u0111\u1ed1i t\u01b0\u1ee3ng | Salesforce 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