{"id":5541,"date":"2020-07-15T10:45:06","date_gmt":"2020-07-15T03:45:06","guid":{"rendered":"https:\/\/bap-software.net\/?post_type=knowledge&#038;p=5541"},"modified":"2025-06-05T17:18:14","modified_gmt":"2025-06-05T10:18:14","slug":"ai-chatbot","status":"publish","type":"knowledge","link":"https:\/\/bap-software.net\/vi\/knowledge\/ai-chatbot\/","title":{"rendered":"AI chatbot l\u00e0 g\u00ec? Chi ph\u00ed doanh nghi\u1ec7p c\u1ea7n tr\u1ea3 khi tri\u1ec3n khai Chatbot AI."},"content":{"rendered":"<p><\/p>\n<p data-start=\"73\" data-end=\"508\"><strong><em>AI Chatbot l\u00e0 c\u00f4ng ngh\u1ec7 s\u1eed d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o \u0111\u1ec3 giao ti\u1ebfp v\u1edbi ng\u01b0\u1eddi d\u00f9ng qua v\u0103n b\u1ea3n ho\u1eb7c gi\u1ecdng n\u00f3i. \u0110\u00e2y l\u00e0 gi\u1ea3i ph\u00e1p gi\u00fap doanh nghi\u1ec7p t\u1ef1 \u0111\u1ed9ng h\u00f3a h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng, ho\u1ea1t \u0111\u1ed9ng 24\/7. V\u1eady AI Chatbot ho\u1ea1t \u0111\u1ed9ng th\u1ebf n\u00e0o v\u00e0 mang l\u1ea1i l\u1ee3i \u00edch g\u00ec? C\u00f9ng t\u00ecm hi\u1ec3u ngay sau \u0111\u00e2y.<\/em><\/strong><\/p>\n<h3 data-start=\"515\" data-end=\"539\">1. AI Chatbot l\u00e0 g\u00ec?<\/h3>\n<div id=\"attachment_5546\" style=\"width: 544px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-5546\" class=\"wp-image-5546 \" src=\"https:\/\/cdn.bap-software.net\/2020\/07\/ai-chatbot.jpg\" alt=\"What is AI chatbot?\" width=\"534\" height=\"482\" \/><p id=\"caption-attachment-5546\" class=\"wp-caption-text\">AI Chatbot &#8211; Source: Nobel explorers<\/p><\/div>\n<p data-start=\"541\" data-end=\"859\">AI chatbot l\u00e0 m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh k\u1ebft h\u1ee3p tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) n\u00ean c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 <strong data-start=\"663\" data-end=\"677\">chatbot AI<\/strong> hay <a href=\"https:\/\/bap-software.net\/vi\/knowledge\/what-is-chatgpt\/\"><strong data-start=\"682\" data-end=\"710\">chatbot tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o<\/strong><\/a>, nh\u1eb1m t\u01b0\u01a1ng t\u00e1c v\u1edbi con ng\u01b0\u1eddi. L\u1ee3i \u00edch l\u1edbn c\u1ee7a c\u00f4ng c\u1ee5 n\u00e0y l\u00e0 thay th\u1ebf nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n \u2013 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p data-start=\"861\" data-end=\"906\">C\u00f3 2 lo\u1ea1i h\u00ecnh giao ti\u1ebfp ch\u00ednh c\u1ee7a chatbot:<\/p>\n<ul data-start=\"907\" data-end=\"980\">\n<li data-start=\"907\" data-end=\"943\">\n<p data-start=\"909\" data-end=\"943\">Giao ti\u1ebfp b\u1eb1ng v\u0103n b\u1ea3n (Textual)<\/p>\n<\/li>\n<li data-start=\"944\" data-end=\"980\">\n<p data-start=\"946\" data-end=\"980\">Giao ti\u1ebfp b\u1eb1ng \u00e2m thanh (Auditory)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"982\" data-end=\"1239\">M\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh trong vi\u1ec7c \u1ee9ng d\u1ee5ng chatbot l\u00e0 t\u1eeb hai n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 l\u1edbn <strong data-start=\"1063\" data-end=\"1071\">Line<\/strong> v\u00e0 <strong data-start=\"1075\" data-end=\"1087\">Facebook<\/strong>. H\u1ecd \u0111\u00e3 c\u00f4ng b\u1ed1 r\u1eb1ng n\u1ec1n t\u1ea3ng c\u1ee7a m\u00ecnh s\u1eed d\u1ee5ng <a href=\"https:\/\/bap-software.net\/vi\/knowledge\/microservices-and-api-gateway\/\">API<\/a> \u0111\u1ec3 h\u1ed7 tr\u1ee3 chatbot t\u1eeb n\u0103m 2016, v\u00e0 \u0111i\u1ec1u n\u00e0y \u0111\u00e3 mang l\u1ea1i r\u1ea5t nhi\u1ec1u tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho ng\u01b0\u1eddi d\u00f9ng.<\/p>\n<h2>2. L\u1ee3i \u00edch c\u1ee7a AI Chatbot<\/h2>\n<div id=\"attachment_5545\" style=\"width: 660px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-5545\" class=\"wp-image-5545 size-full\" src=\"https:\/\/cdn.bap-software.net\/2020\/07\/what-is-ai-chatbot.jpg\" alt=\"Bennefits AI Services\" width=\"650\" height=\"433\" \/><p id=\"caption-attachment-5545\" class=\"wp-caption-text\">Benefits of AI &#8211; Source: Cyfuture<\/p><\/div>\n<p data-start=\"1277\" data-end=\"1359\">C\u00f3 r\u1ea5t nhi\u1ec1u l\u1ee3i \u00edch m\u00e0 AI chatbot mang l\u1ea1i:<\/p>\n<p data-start=\"1361\" data-end=\"1445\"><strong data-start=\"1361\" data-end=\"1383\">\u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng<\/strong>, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y h\u00e0i l\u00f2ng khi doanh nghi\u1ec7p s\u1eed d\u1ee5ng AI chatbot:<\/p>\n<ul data-start=\"1446\" data-end=\"1636\">\n<li data-start=\"1446\" data-end=\"1542\">\n<p data-start=\"1448\" data-end=\"1542\">Ng\u01b0\u1eddi d\u00f9ng ch\u1ec9 c\u1ea7n nh\u1eadp c\u00e2u h\u1ecfi qua v\u0103n b\u1ea3n l\u00e0 c\u00f3 th\u1ec3 li\u00ean h\u1ec7 v\u1edbi doanh nghi\u1ec7p ngay l\u1eadp t\u1ee9c.<\/p>\n<\/li>\n<li data-start=\"1543\" data-end=\"1636\">\n<p data-start=\"1545\" data-end=\"1636\">AI chatbot ho\u1ea1t \u0111\u1ed9ng 24\/7, v\u00ec v\u1eady m\u1ecdi v\u1ea5n \u0111\u1ec1 c\u1ee7a ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft d\u1ec5 d\u00e0ng.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1638\" data-end=\"1836\"><strong data-start=\"1638\" data-end=\"1662\">\u0110\u1ed1i v\u1edbi doanh nghi\u1ec7p<\/strong>, AI chatbot s\u1eed d\u1ee5ng <a href=\"https:\/\/bap-software.net\/vi\/knowledge\/artificial-intelligence-machine-learning\/\">c\u00f4ng ngh\u1ec7 <strong data-start=\"1693\" data-end=\"1713\">machine learning<\/strong><\/a> \u0111\u1ec3 ph\u00e2n t\u00edch d\u1eef li\u1ec7u th\u00f4 ho\u1eb7c d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c thu th\u1eadp t\u1eeb ng\u01b0\u1eddi d\u00f9ng v\u00e0 \u0111\u01b0a ra c\u00e2u tr\u1ea3 l\u1eddi ph\u00f9 h\u1ee3p d\u1ef1a tr\u00ean th\u1ed1ng k\u00ea. C\u1ee5 th\u1ec3:<\/p>\n<ul data-start=\"1837\" data-end=\"2287\">\n<li data-start=\"1837\" data-end=\"2025\">\n<p data-start=\"1839\" data-end=\"2025\">AI chatbot ho\u1eb7c chatbot h\u1ecdc m\u00e1y c\u00f3 th\u1ec3 \u0111\u01b0a ra nh\u1eefng c\u00e2u tr\u1ea3 l\u1eddi c\u00f3 kh\u1ea3 n\u0103ng ch\u00ednh x\u00e1c cao nh\u1ea5t d\u1ef1a tr\u00ean kh\u1ed1i l\u01b0\u1ee3ng d\u1eef li\u1ec7u h\u1ecdc \u0111\u01b0\u1ee3c, t\u1eeb \u0111\u00f3 gi\u00fap doanh nghi\u1ec7p hi\u1ec3u r\u00f5 nhu c\u1ea7u ng\u01b0\u1eddi d\u00f9ng.<\/p>\n<\/li>\n<li data-start=\"2026\" data-end=\"2136\">\n<p data-start=\"2028\" data-end=\"2136\">Qu\u00e1 tr\u00ecnh chatbot h\u1ecdc t\u1eeb c\u00e1c t\u01b0\u01a1ng t\u00e1c s\u1ebd gi\u00fap doanh nghi\u1ec7p c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng h\u1ed9i tho\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<\/li>\n<li data-start=\"2137\" data-end=\"2287\">\n<p data-start=\"2139\" data-end=\"2287\">Khi s\u1eed d\u1ee5ng lo\u1ea1i chatbot AI, doanh nghi\u1ec7p c\u00f3 th\u1ec3 tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi ph\u1ee9c t\u1ea1p, l\u00e0m ng\u01b0\u1eddi d\u00f9ng c\u1ea3m th\u1ea5y nh\u01b0 \u0111ang n\u00f3i chuy\u1ec7n v\u1edbi con ng\u01b0\u1eddi th\u1ef1c th\u1ee5.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"2294\" data-end=\"2332\"><strong>3. C\u01a1 ch\u1ebf ho\u1ea1t \u0111\u1ed9ng c\u1ee7a AI Chatbot<\/strong><\/h2>\n<p data-start=\"2334\" data-end=\"2625\">Th\u1ef1c t\u1ebf, chatbot ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t <strong data-start=\"2369\" data-end=\"2395\">h\u1ec7 th\u1ed1ng ho\u1eb7c n\u1ec1n t\u1ea3ng<\/strong>, bao g\u1ed3m \u1ee9ng d\u1ee5ng v\u00e0 bot \u2013 \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i th\u00f4ng qua <strong data-start=\"2446\" data-end=\"2453\">API<\/strong>. Trong h\u1ec7 th\u1ed1ng n\u00e0y, c\u00e1c c\u00e2u h\u1ecfi \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch v\u00e0 c\u00e2u tr\u1ea3 l\u1eddi t\u01b0\u01a1ng \u1ee9ng \u0111\u01b0\u1ee3c t\u1ea1o trong bot, sau \u0111\u00f3 th\u00f4ng tin t\u1eeb h\u1ec7 th\u1ed1ng bot s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi ng\u01b0\u1ee3c l\u1ea1i \u1ee9ng d\u1ee5ng th\u00f4ng qua API.<\/p>\n<p data-start=\"2627\" data-end=\"2864\">Khi ng\u01b0\u1eddi d\u00f9ng t\u00ecm ki\u1ebfm th\u00f4ng tin n\u1eb1m trong c\u01a1 s\u1edf d\u1eef li\u1ec7u, h\u1ecd s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 l\u1eddi d\u1ef1a tr\u00ean ph\u00e2n t\u00edch c\u1ee7a bot.<\/p>\n<p data-start=\"2627\" data-end=\"2864\"><em>V\u00ed d\u1ee5:<\/em> Khi ng\u01b0\u1eddi d\u00f9ng t\u00ecm ki\u1ebfm c\u1ee5m t\u1eeb \u201cgi\u00e1 bao nhi\u00eau\u201d, chatbot AI s\u1ebd ph\u00e2n t\u00edch c\u00e2u h\u1ecfi \u0111\u00f3 v\u00e0 \u0111\u01b0a ra c\u00e2u tr\u1ea3 l\u1eddi ph\u00f9 h\u1ee3p.<\/p>\n<p data-start=\"2866\" data-end=\"2927\">Ngo\u00e0i ra, chatbot \u0111\u01b0\u1ee3c chia th\u00e0nh 3 lo\u1ea1i d\u1ef1a tr\u00ean thu\u1eadt to\u00e1n:<\/p>\n<ul data-start=\"2929\" data-end=\"3903\">\n<li data-start=\"2929\" data-end=\"3148\">\n<p data-start=\"2931\" data-end=\"3148\"><strong data-start=\"2931\" data-end=\"2972\">Chatbot theo k\u1ecbch b\u1ea3n (Scenario type)<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2931\" data-end=\"3148\">D\u1ea1ng n\u00e0y ho\u1ea1t \u0111\u1ed9ng d\u1ef1a tr\u00ean c\u00e1c k\u1ecbch b\u1ea3n \u0111\u01b0\u1ee3c l\u1eadp tr\u00ecnh s\u1eb5n trong c\u01a1 s\u1edf d\u1eef li\u1ec7u. Ng\u01b0\u1eddi d\u00f9ng ch\u1ec9 nh\u1eadn \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 l\u1eddi \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a khi nh\u1ea5n v\u00e0o c\u00e1c n\u00fat \u0111\u01b0\u1ee3c c\u00e0i \u0111\u1eb7t.<\/p>\n<ul data-start=\"2929\" data-end=\"3903\">\n<li data-start=\"3150\" data-end=\"3345\">\n<p data-start=\"3152\" data-end=\"3345\"><strong data-start=\"3152\" data-end=\"3208\">Chatbot nh\u1eadn di\u1ec7n t\u1eeb kh\u00f3a (Keyword recognition type)<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3152\" data-end=\"3345\">D\u1ea1ng n\u00e0y d\u1ef1a tr\u00ean nh\u1eefng g\u00ec ng\u01b0\u1eddi d\u00f9ng t\u00ecm ki\u1ebfm \u0111\u1ec3 \u0111\u01b0a ra c\u00e2u tr\u1ea3 l\u1eddi ph\u00f9 h\u1ee3p, b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng t\u1eeb kh\u00f3a k\u1ebft h\u1ee3p v\u1edbi AI \u0111\u1ec3 ph\u00e2n t\u00edch.<\/p>\n<ul data-start=\"2929\" data-end=\"3903\">\n<li data-start=\"3347\" data-end=\"3903\">\n<p data-start=\"3349\" data-end=\"3582\"><strong data-start=\"3349\" data-end=\"3392\">Chatbot theo ng\u1eef c\u1ea3nh (Contextual type)<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3349\" data-end=\"3582\">\u0110\u00e2y l\u00e0 d\u1ea1ng k\u1ebft h\u1ee3p gi\u1eefa machine learning (ML) v\u00e0 <a href=\"https:\/\/bap-software.net\/vi\/services\/ai-iot\/\">AI<\/a> \u0111\u1ec3 ghi nh\u1edb v\u00e0 h\u1ecdc t\u1eeb c\u00e1c cu\u1ed9c h\u1ed9i tho\u1ea1i tr\u01b0\u1edbc \u0111\u00f3. Doanh nghi\u1ec7p ph\u1ea3i thu th\u1eadp d\u1eef li\u1ec7u ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec3 ph\u00e1t tri\u1ec3n bot m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean.<\/p>\n<p data-start=\"3586\" data-end=\"3903\"><strong>V\u00ed d\u1ee5:<\/strong> Khi ng\u01b0\u1eddi d\u00f9ng \u0111\u1eb7t pizza tr\u00ean website, bot s\u1ebd ghi nh\u1edb cu\u1ed9c tr\u00f2 chuy\u1ec7n, ph\u00e2n t\u00edch s\u1edf th\u00edch c\u1ee7a ng\u01b0\u1eddi d\u00f9ng, t\u1eeb \u0111\u00f3 \u0111\u1ec1 xu\u1ea5t m\u00f3n y\u00eau th\u00edch, ghi nh\u1edb \u0111\u1ecba ch\u1ec9, th\u00f4ng tin thanh to\u00e1n. Trong l\u1ea7n \u0111\u1eb7t h\u00e0ng ti\u1ebfp theo, chatbot s\u1ebd h\u1ecfi ng\u01b0\u1eddi d\u00f9ng c\u00f3 mu\u1ed1n \u0111\u1eb7t l\u1ea1i m\u00f3n c\u0169 hay kh\u00f4ng \u2013 ng\u01b0\u1eddi d\u00f9ng ch\u1ec9 c\u1ea7n tr\u1ea3 l\u1eddi \u201cc\u00f3\u201d ho\u1eb7c \u201ckh\u00f4ng\u201d.<\/p>\n<h2 data-start=\"3910\" data-end=\"3939\"><strong>4. C\u00e1c d\u1ecbch v\u1ee5 AI Chatbot<\/strong><\/h2>\n<h3 data-start=\"3941\" data-end=\"3968\">4.1. <strong data-start=\"3951\" data-end=\"3966\">Chatbot API<\/strong><\/h3>\n<div id=\"attachment_5544\" style=\"width: 577px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-5544\" class=\"wp-image-5544 \" src=\"https:\/\/cdn.bap-software.net\/2020\/07\/ai-chatbot-service.jpg\" alt=\"API Chatbot\" width=\"567\" height=\"495\" \/><p id=\"caption-attachment-5544\" class=\"wp-caption-text\">Source: Livezilla<\/p><\/div>\n<p data-start=\"3969\" data-end=\"4111\">\u0110\u00e2y l\u00e0 ph\u1ea7n c\u1ed1t l\u00f5i c\u1ee7a chatbot, cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng t\u1ea1o cu\u1ed9c h\u1ed9i tho\u1ea1i b\u1eb1ng c\u00e1ch \u0111\u0103ng k\u00fd c\u00e1c t\u1eeb v\u00e0 d\u1eef li\u1ec7u c\u00e2u tr\u1ea3 l\u1eddi.<\/p>\n<h3 data-start=\"4113\" data-end=\"4152\"><strong>4.2. H\u1ec7 th\u1ed1ng x\u1eed l\u00fd ng\u00f4n ng\u1eef<\/strong><\/h3>\n<p data-start=\"4153\" data-end=\"4326\">\u0110\u00e2y l\u00e0 h\u1ec7 th\u1ed1ng ph\u00e2n t\u00edch v\u00e0 hi\u1ec3u c\u00e2u h\u1ecfi \u2013 \u0111\u01b0\u1ee3c xem nh\u01b0 b\u1ed9 n\u00e3o c\u1ee7a chatbot AI. D\u1ecbch v\u1ee5 n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c li\u00ean k\u1ebft v\u1edbi Chatbot API, v\u00ec v\u1eady b\u1ea1n kh\u00f4ng c\u1ea7n tri\u1ec3n khai ri\u00eang bi\u1ec7t.<\/p>\n<h3 data-start=\"4328\" data-end=\"4357\"><strong>4.3. Messaging API<\/strong><\/h3>\n<div id=\"attachment_5543\" style=\"width: 660px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-5543\" class=\"wp-image-5543 size-full\" src=\"https:\/\/cdn.bap-software.net\/2020\/07\/ai-chatbot-mechanism.jpg\" alt=\"ai chatbot mechanism\" width=\"650\" height=\"270\" \/><p id=\"caption-attachment-5543\" class=\"wp-caption-text\">Messaging API &#8211; Source: Line<\/p><\/div>\n<p data-start=\"4358\" data-end=\"4530\">L\u00e0 API h\u1ed9i tho\u1ea1i \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi c\u00e1c n\u1ec1n t\u1ea3ng m\u1ea1ng x\u00e3 h\u1ed9i, cho ph\u00e9p k\u1ebft n\u1ed1i chatbot. V\u00ed d\u1ee5 nh\u01b0 <strong data-start=\"4472\" data-end=\"4497\">LINE Business Connect<\/strong> ho\u1eb7c <strong data-start=\"4503\" data-end=\"4529\">Facebook Messenger Bot<\/strong>.<\/p>\n<h3 data-start=\"4532\" data-end=\"4556\"><strong>4.4. Web Chat<\/strong><\/h3>\n<div id=\"attachment_5542\" style=\"width: 660px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-5542\" class=\"wp-image-5542 size-full\" src=\"https:\/\/cdn.bap-software.net\/2020\/07\/ai-chatbot-benefits.jpg\" alt=\"Web chat AI\" width=\"650\" height=\"411\" \/><p id=\"caption-attachment-5542\" class=\"wp-caption-text\">Webchat &#8211; Source: Purechat<\/p><\/div>\n<p data-start=\"4557\" data-end=\"4689\">D\u1ecbch v\u1ee5 n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u00e0i \u0111\u1eb7t tr\u00ean website, k\u1ebft n\u1ed1i v\u1edbi Chatbot API \u0111\u1ec3 ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 tr\u1ea3i nghi\u1ec7m d\u1ec5 d\u00e0ng.<\/p>\n<h2 data-start=\"4696\" data-end=\"4730\"><strong>5. Chi ph\u00ed x\u00e2y d\u1ef1ng AI Chatbot<\/strong><\/h2>\n<p data-start=\"4732\" data-end=\"4793\">Khi tri\u1ec3n khai AI chatbot, b\u1ea1n c\u1ea7n xem x\u00e9t nhi\u1ec1u chi ph\u00ed nh\u01b0:<\/p>\n<ul data-start=\"4795\" data-end=\"4965\">\n<li data-start=\"4795\" data-end=\"4857\">\n<p data-start=\"4797\" data-end=\"4857\"><strong data-start=\"4797\" data-end=\"4821\">Ph\u00ed h\u1ee3p \u0111\u1ed3ng ban \u0111\u1ea7u<\/strong>: t\u1eeb 300,000 \u0111\u1ebfn h\u01a1n 1,500,000 JPY<\/p>\n<\/li>\n<li data-start=\"4858\" data-end=\"4904\">\n<p data-start=\"4860\" data-end=\"4904\"><strong data-start=\"4860\" data-end=\"4902\">Ph\u00ed thi\u1ebft k\u1ebf v\u00e0 t\u1ea1o k\u1ecbch b\u1ea3n h\u1ed9i tho\u1ea1i<\/strong><\/p>\n<\/li>\n<li data-start=\"4905\" data-end=\"4965\">\n<p data-start=\"4907\" data-end=\"4965\"><strong data-start=\"4907\" data-end=\"4934\">Ph\u00ed v\u1eadn h\u00e0nh h\u00e0ng th\u00e1ng<\/strong>: t\u1ed1i thi\u1ec3u kho\u1ea3ng 20,000 JPY<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4967\" data-end=\"5291\">Ngo\u00e0i ra, n\u1ebfu b\u1ea1n mu\u1ed1n t\u1ef1 x\u00e2y d\u1ef1ng chatbot n\u1ed9i b\u1ed9, b\u1ea1n ph\u1ea3i tuy\u1ec3n d\u1ee5ng chuy\u00ean gia v\u00e0 tr\u1ea3 l\u01b0\u01a1ng h\u00e0ng th\u00e1ng. Do \u0111\u00f3, trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, b\u1ea1n n\u00ean <strong data-start=\"5111\" data-end=\"5171\">h\u1ee3p t\u00e1c v\u1edbi m\u1ed9t <a href=\"https:\/\/bap-software.net\/\">c\u00f4ng ty c\u00f4ng ngh\u1ec7<\/a> c\u00f3 kinh nghi\u1ec7m nh\u01b0 BAP<\/strong>, ch\u00fang t\u00f4i cam k\u1ebft cung c\u1ea5p <a href=\"https:\/\/bap-software.net\/vi\/services\/ai-iot\/\">d\u1ecbch v\u1ee5 AI ch\u1ea5t l\u01b0\u1ee3ng<\/a> v\u00e0 gi\u00fap b\u1ea1n <strong data-start=\"5234\" data-end=\"5290\">ti\u1ebft ki\u1ec7m chi ph\u00ed h\u01a1n so v\u1edbi c\u00e1c \u0111\u01a1n v\u1ecb t\u1ea1i Nh\u1eadt B\u1ea3n<\/strong>.<\/p>\n<p data-start=\"5298\" data-end=\"5507\">\u0110\u00e2y l\u00e0 nh\u1eefng ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n m\u00e0 <strong data-start=\"5331\" data-end=\"5351\">BAP mu\u1ed1n chia s\u1ebb<\/strong>, hy v\u1ecdng b\u1ea1n c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng n\u1eafm b\u1eaft. N\u1ebfu doanh nghi\u1ec7p c\u1ee7a b\u1ea1n c\u00f3 nhu c\u1ea7u x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng AI chatbot, <strong data-start=\"5455\" data-end=\"5506\">h\u00e3y <a href=\"https:\/\/bap-software.net\/vi\/contact\/\">li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i<\/a> \u0111\u1ec3 c\u00f9ng trao \u0111\u1ed5i th\u00eam<\/strong>.<\/p>\n<p><\/p>","protected":false},"author":10,"featured_media":5546,"template":"","meta":{"_acf_changed":false},"tags":[9249,9251,9250],"blog-cat":[2058],"class_list":["post-5541","knowledge","type-knowledge","status-publish","has-post-thumbnail","hentry","tag-ai","tag-ai-services","tag-ai-technology","blog-cat-technology"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AI chatbot l\u00e0 g\u00ec? Chi ph\u00ed doanh nghi\u1ec7p c\u1ea7n tr\u1ea3 khi tri\u1ec3n khai Chatbot AI.<\/title>\n<meta name=\"description\" content=\"AI chatbot l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa AI v\u00e0 Chatbot \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 AI chatbot hay chatbot tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o. L\u1ee3i \u00edch c\u1ee7a c\u00f4ng c\u1ee5 n\u00e0y l\u00e0 thay nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n \u0111\u1ea3m nh\u1eadn..\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bap-software.net\/vi\/knowledge\/ai-chatbot\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI chatbot l\u00e0 g\u00ec? Chi ph\u00ed doanh nghi\u1ec7p c\u1ea7n tr\u1ea3 khi tri\u1ec3n khai Chatbot AI.\" \/>\n<meta property=\"og:description\" content=\"AI chatbot l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa AI v\u00e0 Chatbot \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 AI chatbot hay chatbot tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o. L\u1ee3i \u00edch c\u1ee7a c\u00f4ng c\u1ee5 n\u00e0y l\u00e0 thay nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n \u0111\u1ea3m nh\u1eadn..\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bap-software.net\/vi\/knowledge\/ai-chatbot\/\" \/>\n<meta property=\"og:site_name\" content=\"C\u00f4ng Ty C\u1ed5 Ph\u1ea7n \u0110\u1ea7u T\u01b0 V\u00e0 C\u00f4ng Ngh\u1ec7 BAP\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bap32\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-05T10:18:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.bap-software.net\/2020\/07\/ai-chatbot.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"650\" \/>\n\t<meta property=\"og:image:height\" content=\"587\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@bapsoftware\" \/>\n<meta name=\"twitter:label1\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data1\" content=\"14 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/knowledge\\\/ai-chatbot\\\/\",\"url\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/knowledge\\\/ai-chatbot\\\/\",\"name\":\"AI chatbot l\u00e0 g\u00ec? Chi ph\u00ed doanh nghi\u1ec7p c\u1ea7n tr\u1ea3 khi tri\u1ec3n khai Chatbot AI.\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/knowledge\\\/ai-chatbot\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/knowledge\\\/ai-chatbot\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cdn.bap-software.net\\\/2020\\\/07\\\/ai-chatbot.jpg\",\"datePublished\":\"2020-07-15T03:45:06+00:00\",\"dateModified\":\"2025-06-05T10:18:14+00:00\",\"description\":\"AI chatbot l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa AI v\u00e0 Chatbot \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 AI chatbot hay chatbot tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o. L\u1ee3i \u00edch c\u1ee7a c\u00f4ng c\u1ee5 n\u00e0y l\u00e0 thay nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n \u0111\u1ea3m nh\u1eadn..\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/knowledge\\\/ai-chatbot\\\/#breadcrumb\"},\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[[\"https:\\\/\\\/bap-software.net\\\/vi\\\/knowledge\\\/ai-chatbot\\\/\"]]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/knowledge\\\/ai-chatbot\\\/#primaryimage\",\"url\":\"https:\\\/\\\/cdn.bap-software.net\\\/2020\\\/07\\\/ai-chatbot.jpg\",\"contentUrl\":\"https:\\\/\\\/cdn.bap-software.net\\\/2020\\\/07\\\/ai-chatbot.jpg\",\"width\":650,\"height\":587,\"caption\":\"ai\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/knowledge\\\/ai-chatbot\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Knowledge\",\"item\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/knowledge\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"AI chatbot l\u00e0 g\u00ec? Chi ph\u00ed doanh nghi\u1ec7p c\u1ea7n tr\u1ea3 khi tri\u1ec3n khai Chatbot AI.\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/#website\",\"url\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/\",\"name\":\"C\u00f4ng Ty C\u1ed5 Ph\u1ea7n \u0110\u1ea7u T\u01b0 V\u00e0 C\u00f4ng Ngh\u1ec7 BAP\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"vi\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"AI chatbot l\u00e0 g\u00ec? Chi ph\u00ed doanh nghi\u1ec7p c\u1ea7n tr\u1ea3 khi tri\u1ec3n khai Chatbot AI.","description":"AI chatbot l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa AI v\u00e0 Chatbot \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 AI chatbot hay chatbot tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o. L\u1ee3i \u00edch c\u1ee7a c\u00f4ng c\u1ee5 n\u00e0y l\u00e0 thay nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n \u0111\u1ea3m nh\u1eadn..","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bap-software.net\/vi\/knowledge\/ai-chatbot\/","og_locale":"vi_VN","og_type":"article","og_title":"AI chatbot l\u00e0 g\u00ec? Chi ph\u00ed doanh nghi\u1ec7p c\u1ea7n tr\u1ea3 khi tri\u1ec3n khai Chatbot AI.","og_description":"AI chatbot l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa AI v\u00e0 Chatbot \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 AI chatbot hay chatbot tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o. L\u1ee3i \u00edch c\u1ee7a c\u00f4ng c\u1ee5 n\u00e0y l\u00e0 thay nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n \u0111\u1ea3m nh\u1eadn..","og_url":"https:\/\/bap-software.net\/vi\/knowledge\/ai-chatbot\/","og_site_name":"C\u00f4ng Ty C\u1ed5 Ph\u1ea7n \u0110\u1ea7u T\u01b0 V\u00e0 C\u00f4ng Ngh\u1ec7 BAP","article_publisher":"https:\/\/www.facebook.com\/bap32","article_modified_time":"2025-06-05T10:18:14+00:00","og_image":[{"width":650,"height":587,"url":"https:\/\/cdn.bap-software.net\/2020\/07\/ai-chatbot.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@bapsoftware","twitter_misc":{"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc":"14 ph\u00fat"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bap-software.net\/vi\/knowledge\/ai-chatbot\/","url":"https:\/\/bap-software.net\/vi\/knowledge\/ai-chatbot\/","name":"AI chatbot l\u00e0 g\u00ec? Chi ph\u00ed doanh nghi\u1ec7p c\u1ea7n tr\u1ea3 khi tri\u1ec3n khai Chatbot AI.","isPartOf":{"@id":"https:\/\/bap-software.net\/vi\/#website"},"primaryImageOfPage":{"@id":"https:\/\/bap-software.net\/vi\/knowledge\/ai-chatbot\/#primaryimage"},"image":{"@id":"https:\/\/bap-software.net\/vi\/knowledge\/ai-chatbot\/#primaryimage"},"thumbnailUrl":"https:\/\/cdn.bap-software.net\/2020\/07\/ai-chatbot.jpg","datePublished":"2020-07-15T03:45:06+00:00","dateModified":"2025-06-05T10:18:14+00:00","description":"AI chatbot l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa AI v\u00e0 Chatbot \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 AI chatbot hay chatbot tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o. L\u1ee3i \u00edch c\u1ee7a c\u00f4ng c\u1ee5 n\u00e0y l\u00e0 thay nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n \u0111\u1ea3m nh\u1eadn..","breadcrumb":{"@id":"https:\/\/bap-software.net\/vi\/knowledge\/ai-chatbot\/#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":[["https:\/\/bap-software.net\/vi\/knowledge\/ai-chatbot\/"]]}]},{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/bap-software.net\/vi\/knowledge\/ai-chatbot\/#primaryimage","url":"https:\/\/cdn.bap-software.net\/2020\/07\/ai-chatbot.jpg","contentUrl":"https:\/\/cdn.bap-software.net\/2020\/07\/ai-chatbot.jpg","width":650,"height":587,"caption":"ai\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8"},{"@type":"BreadcrumbList","@id":"https:\/\/bap-software.net\/vi\/knowledge\/ai-chatbot\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/bap-software.net\/vi\/"},{"@type":"ListItem","position":2,"name":"Knowledge","item":"https:\/\/bap-software.net\/vi\/knowledge\/"},{"@type":"ListItem","position":3,"name":"AI chatbot l\u00e0 g\u00ec? Chi ph\u00ed doanh nghi\u1ec7p c\u1ea7n tr\u1ea3 khi tri\u1ec3n khai Chatbot AI."}]},{"@type":"WebSite","@id":"https:\/\/bap-software.net\/vi\/#website","url":"https:\/\/bap-software.net\/vi\/","name":"C\u00f4ng Ty C\u1ed5 Ph\u1ea7n \u0110\u1ea7u T\u01b0 V\u00e0 C\u00f4ng Ngh\u1ec7 BAP","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bap-software.net\/vi\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"vi"}]}},"_links":{"self":[{"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/knowledge\/5541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/knowledge"}],"about":[{"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/types\/knowledge"}],"author":[{"embeddable":true,"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/users\/10"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/media\/5546"}],"wp:attachment":[{"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/media?parent=5541"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/tags?post=5541"},{"taxonomy":"blog-cat","embeddable":true,"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/blog-cat?post=5541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}