{"id":9410,"date":"2023-05-17T14:18:32","date_gmt":"2023-05-17T07:18:32","guid":{"rendered":"https:\/\/bap-software.net\/?post_type=products&#038;p=9410"},"modified":"2025-11-12T14:58:17","modified_gmt":"2025-11-12T07:58:17","slug":"customer-management-system","status":"publish","type":"products","link":"https:\/\/bap-software.net\/vi\/case-study\/customer-management-system\/","title":{"rendered":"Gi\u1ea3i ph\u00e1p Qu\u1ea3n l\u00fd Kh\u00e1ch h\u00e0ng To\u00e0n di\u1ec7n v\u1edbi OutSystems"},"content":{"rendered":"<p><\/p>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9422 aligncenter\" src=\"https:\/\/cdn.bap-software.net\/2023\/05\/4.png\" alt=\"\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\" width=\"500\" height=\"447\" \/><\/h2>\n<h2 data-start=\"160\" data-end=\"279\"><strong data-start=\"160\" data-end=\"173\">T\u1ed5ng quan<\/strong><\/h2>\n<p data-start=\"160\" data-end=\"279\">Ph\u00e1t tri\u1ec3n <strong data-start=\"187\" data-end=\"247\">h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng (Customer Management System)<\/strong> tr\u00ean n\u1ec1n t\u1ea3ng <strong data-start=\"262\" data-end=\"276\">OutSystems<\/strong>.<\/p>\n<h2 data-start=\"281\" data-end=\"302\"><strong data-start=\"281\" data-end=\"300\">Ch\u1ee9c n\u0103ng ch\u00ednh<\/strong><\/h2>\n<ul data-start=\"303\" data-end=\"526\">\n<li data-start=\"303\" data-end=\"339\">\n<p data-start=\"305\" data-end=\"339\">Qu\u1ea3n l\u00fd <strong data-start=\"313\" data-end=\"337\">t\u00e0i kho\u1ea3n kh\u00e1ch h\u00e0ng<\/strong><\/p>\n<\/li>\n<li data-start=\"340\" data-end=\"370\">\n<p data-start=\"342\" data-end=\"370\">Qu\u1ea3n l\u00fd <strong data-start=\"350\" data-end=\"368\">th\u1ebb kh\u00e1ch h\u00e0ng<\/strong><\/p>\n<\/li>\n<li data-start=\"371\" data-end=\"416\">\n<p data-start=\"373\" data-end=\"416\">Qu\u1ea3n l\u00fd <strong data-start=\"381\" data-end=\"414\">l\u1ecbch s\u1eed vi\u1ebfng th\u0103m kh\u00e1ch h\u00e0ng<\/strong><\/p>\n<\/li>\n<li data-start=\"417\" data-end=\"464\">\n<p data-start=\"419\" data-end=\"464\"><strong data-start=\"419\" data-end=\"462\">L\u00ean l\u1ecbch v\u00e0 qu\u1ea3n l\u00fd l\u1ecbch tr\u00ecnh l\u00e0m vi\u1ec7c<\/strong><\/p>\n<\/li>\n<li data-start=\"465\" data-end=\"526\">\n<p data-start=\"467\" data-end=\"526\"><strong data-start=\"467\" data-end=\"524\">\u0110\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u gi\u1eefa OutSystems v\u00e0 Office 365 Outlook<\/strong><\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"528\" data-end=\"543\"><strong data-start=\"528\" data-end=\"541\">C\u00f4ng ngh\u1ec7<\/strong><\/h2>\n<ul data-start=\"544\" data-end=\"929\">\n<li data-start=\"544\" data-end=\"600\">\n<p data-start=\"546\" data-end=\"600\">Ph\u00e1t tri\u1ec3n tr\u00ean n\u1ec1n t\u1ea3ng <strong data-start=\"571\" data-end=\"598\">OutSystems Web Platform<\/strong><\/p>\n<\/li>\n<li data-start=\"601\" data-end=\"713\">\n<p data-start=\"603\" data-end=\"713\">S\u1eed d\u1ee5ng <strong data-start=\"611\" data-end=\"633\">OutSystems Widgets<\/strong>, <strong data-start=\"635\" data-end=\"642\">CSS<\/strong>, <strong data-start=\"644\" data-end=\"658\">JavaScript<\/strong> \u0111\u1ec3 ph\u00e1t tri\u1ec3n <strong data-start=\"673\" data-end=\"711\">form, t\u00ednh n\u0103ng v\u00e0 l\u1ecbch (calendar)<\/strong><\/p>\n<\/li>\n<li data-start=\"714\" data-end=\"811\">\n<p data-start=\"716\" data-end=\"811\">S\u1eed d\u1ee5ng <strong data-start=\"724\" data-end=\"730\">C#<\/strong> \u0111\u1ec3 t\u00f9y ch\u1ec9nh <strong data-start=\"744\" data-end=\"766\">OutSystems Actions<\/strong>, v\u00ed d\u1ee5: \u0111\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u v\u1edbi <strong data-start=\"795\" data-end=\"809\">Office 365<\/strong><\/p>\n<\/li>\n<li data-start=\"812\" data-end=\"929\">\n<p data-start=\"814\" data-end=\"836\"><strong data-start=\"814\" data-end=\"834\">C\u00f4ng c\u1ee5 s\u1eed d\u1ee5ng:<\/strong><\/p>\n<ul data-start=\"839\" data-end=\"929\">\n<li data-start=\"839\" data-end=\"868\">\n<p data-start=\"841\" data-end=\"868\">OutSystems Service Studio<\/p>\n<\/li>\n<li data-start=\"871\" data-end=\"904\">\n<p data-start=\"873\" data-end=\"904\">OutSystems Integration Studio<\/p>\n<\/li>\n<li data-start=\"907\" data-end=\"929\">\n<p data-start=\"909\" data-end=\"929\">Visual Studio 2017<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2 data-start=\"931\" data-end=\"952\"><strong data-start=\"931\" data-end=\"950\">Th\u00f4ng tin d\u1ef1 \u00e1n<\/strong><\/h2>\n<ul data-start=\"953\" data-end=\"1169\">\n<li data-start=\"953\" data-end=\"982\">\n<p data-start=\"955\" data-end=\"982\"><strong data-start=\"955\" data-end=\"977\">S\u1ed1 l\u01b0\u1ee3ng m\u00e0n h\u00ecnh:<\/strong> 72<\/p>\n<\/li>\n<li data-start=\"983\" data-end=\"1019\">\n<p data-start=\"985\" data-end=\"1019\"><strong data-start=\"985\" data-end=\"1009\">Th\u1eddi gian th\u1ef1c hi\u1ec7n:<\/strong> 5 th\u00e1ng<\/p>\n<\/li>\n<li data-start=\"1020\" data-end=\"1092\">\n<p data-start=\"1022\" data-end=\"1092\"><strong data-start=\"1022\" data-end=\"1044\">Ph\u1ea1m vi c\u00f4ng vi\u1ec7c:<\/strong> T\u1eeb thi\u1ebft k\u1ebf c\u01a1 b\u1ea3n \u0111\u1ebfn ki\u1ec3m th\u1eed t\u00edch h\u1ee3p (IT)<\/p>\n<\/li>\n<li data-start=\"1093\" data-end=\"1127\">\n<p data-start=\"1095\" data-end=\"1127\"><strong data-start=\"1095\" data-end=\"1114\">Quy m\u00f4 \u0111\u1ed9i ng\u0169:<\/strong> 8\u201314 ng\u01b0\u1eddi<\/p>\n<\/li>\n<li data-start=\"1128\" data-end=\"1169\">\n<p data-start=\"1130\" data-end=\"1169\"><strong data-start=\"1130\" data-end=\"1143\">N\u1ec1n t\u1ea3ng:<\/strong> OutSystems Web Platform<\/p>\n<\/li>\n<\/ul>\n<p><\/p>","protected":false},"featured_media":13531,"template":"","product":[9523],"cs_tag":[10191],"class_list":["post-9410","products","type-products","status-publish","has-post-thumbnail","hentry","product-outsystems","cs_tag-application-software"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Gi\u1ea3i ph\u00e1p Qu\u1ea3n l\u00fd Kh\u00e1ch h\u00e0ng To\u00e0n di\u1ec7n v\u1edbi OutSystems<\/title>\n<meta name=\"description\" content=\"Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng to\u00e0n di\u1ec7n v\u1edbi OutSystems \u2013 \u0111\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u, t\u1ed1i \u01b0u quy tr\u00ecnh, n\u00e2ng cao hi\u1ec7u su\u1ea5t doanh nghi\u1ec7p.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bap-software.net\/vi\/case-study\/customer-management-system\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gi\u1ea3i ph\u00e1p Qu\u1ea3n l\u00fd Kh\u00e1ch h\u00e0ng To\u00e0n di\u1ec7n v\u1edbi OutSystems\" \/>\n<meta property=\"og:description\" content=\"Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng to\u00e0n di\u1ec7n v\u1edbi OutSystems \u2013 \u0111\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u, t\u1ed1i \u01b0u quy tr\u00ecnh, n\u00e2ng cao hi\u1ec7u su\u1ea5t doanh nghi\u1ec7p.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bap-software.net\/vi\/case-study\/customer-management-system\/\" \/>\n<meta property=\"og:site_name\" content=\"C\u00f4ng Ty C\u1ed5 Ph\u1ea7n \u0110\u1ea7u T\u01b0 V\u00e0 C\u00f4ng Ngh\u1ec7 BAP\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bap32\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-12T07:58:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.bap-software.net\/2023\/05\/31171406\/customer-management-system.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@bapsoftware\" \/>\n<meta name=\"twitter:label1\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/case-study\\\/customer-management-system\\\/\",\"url\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/case-study\\\/customer-management-system\\\/\",\"name\":\"Gi\u1ea3i ph\u00e1p Qu\u1ea3n l\u00fd Kh\u00e1ch h\u00e0ng To\u00e0n di\u1ec7n v\u1edbi OutSystems\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/case-study\\\/customer-management-system\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/case-study\\\/customer-management-system\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cdn.bap-software.net\\\/2023\\\/05\\\/31171406\\\/customer-management-system.webp\",\"datePublished\":\"2023-05-17T07:18:32+00:00\",\"dateModified\":\"2025-11-12T07:58:17+00:00\",\"description\":\"Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng to\u00e0n di\u1ec7n v\u1edbi OutSystems \u2013 \u0111\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u, t\u1ed1i \u01b0u quy tr\u00ecnh, n\u00e2ng cao hi\u1ec7u su\u1ea5t doanh nghi\u1ec7p.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/case-study\\\/customer-management-system\\\/#breadcrumb\"},\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[[\"https:\\\/\\\/bap-software.net\\\/vi\\\/case-study\\\/customer-management-system\\\/\"]]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/case-study\\\/customer-management-system\\\/#primaryimage\",\"url\":\"https:\\\/\\\/cdn.bap-software.net\\\/2023\\\/05\\\/31171406\\\/customer-management-system.webp\",\"contentUrl\":\"https:\\\/\\\/cdn.bap-software.net\\\/2023\\\/05\\\/31171406\\\/customer-management-system.webp\",\"width\":1024,\"height\":1024,\"caption\":\"customer-management-system\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/case-study\\\/customer-management-system\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Case Study\",\"item\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/case-study\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Gi\u1ea3i ph\u00e1p Qu\u1ea3n l\u00fd Kh\u00e1ch h\u00e0ng To\u00e0n di\u1ec7n v\u1edbi OutSystems\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/#website\",\"url\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/\",\"name\":\"C\u00f4ng Ty C\u1ed5 Ph\u1ea7n \u0110\u1ea7u T\u01b0 V\u00e0 C\u00f4ng Ngh\u1ec7 BAP\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/bap-software.net\\\/vi\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"vi\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Gi\u1ea3i ph\u00e1p Qu\u1ea3n l\u00fd Kh\u00e1ch h\u00e0ng To\u00e0n di\u1ec7n v\u1edbi OutSystems","description":"Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng to\u00e0n di\u1ec7n v\u1edbi OutSystems \u2013 \u0111\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u, t\u1ed1i \u01b0u quy tr\u00ecnh, n\u00e2ng cao hi\u1ec7u su\u1ea5t doanh nghi\u1ec7p.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bap-software.net\/vi\/case-study\/customer-management-system\/","og_locale":"vi_VN","og_type":"article","og_title":"Gi\u1ea3i ph\u00e1p Qu\u1ea3n l\u00fd Kh\u00e1ch h\u00e0ng To\u00e0n di\u1ec7n v\u1edbi OutSystems","og_description":"Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng to\u00e0n di\u1ec7n v\u1edbi OutSystems \u2013 \u0111\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u, t\u1ed1i \u01b0u quy tr\u00ecnh, n\u00e2ng cao hi\u1ec7u su\u1ea5t doanh nghi\u1ec7p.","og_url":"https:\/\/bap-software.net\/vi\/case-study\/customer-management-system\/","og_site_name":"C\u00f4ng Ty C\u1ed5 Ph\u1ea7n \u0110\u1ea7u T\u01b0 V\u00e0 C\u00f4ng Ngh\u1ec7 BAP","article_publisher":"https:\/\/www.facebook.com\/bap32","article_modified_time":"2025-11-12T07:58:17+00:00","og_image":[{"width":1024,"height":1024,"url":"https:\/\/cdn.bap-software.net\/2023\/05\/31171406\/customer-management-system.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_site":"@bapsoftware","twitter_misc":{"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc":"2 ph\u00fat"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bap-software.net\/vi\/case-study\/customer-management-system\/","url":"https:\/\/bap-software.net\/vi\/case-study\/customer-management-system\/","name":"Gi\u1ea3i ph\u00e1p Qu\u1ea3n l\u00fd Kh\u00e1ch h\u00e0ng To\u00e0n di\u1ec7n v\u1edbi OutSystems","isPartOf":{"@id":"https:\/\/bap-software.net\/vi\/#website"},"primaryImageOfPage":{"@id":"https:\/\/bap-software.net\/vi\/case-study\/customer-management-system\/#primaryimage"},"image":{"@id":"https:\/\/bap-software.net\/vi\/case-study\/customer-management-system\/#primaryimage"},"thumbnailUrl":"https:\/\/cdn.bap-software.net\/2023\/05\/31171406\/customer-management-system.webp","datePublished":"2023-05-17T07:18:32+00:00","dateModified":"2025-11-12T07:58:17+00:00","description":"Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng to\u00e0n di\u1ec7n v\u1edbi OutSystems \u2013 \u0111\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u, t\u1ed1i \u01b0u quy tr\u00ecnh, n\u00e2ng cao hi\u1ec7u su\u1ea5t doanh nghi\u1ec7p.","breadcrumb":{"@id":"https:\/\/bap-software.net\/vi\/case-study\/customer-management-system\/#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":[["https:\/\/bap-software.net\/vi\/case-study\/customer-management-system\/"]]}]},{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/bap-software.net\/vi\/case-study\/customer-management-system\/#primaryimage","url":"https:\/\/cdn.bap-software.net\/2023\/05\/31171406\/customer-management-system.webp","contentUrl":"https:\/\/cdn.bap-software.net\/2023\/05\/31171406\/customer-management-system.webp","width":1024,"height":1024,"caption":"customer-management-system"},{"@type":"BreadcrumbList","@id":"https:\/\/bap-software.net\/vi\/case-study\/customer-management-system\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/bap-software.net\/vi\/"},{"@type":"ListItem","position":2,"name":"Case Study","item":"https:\/\/bap-software.net\/vi\/case-study\/"},{"@type":"ListItem","position":3,"name":"Gi\u1ea3i ph\u00e1p Qu\u1ea3n l\u00fd Kh\u00e1ch h\u00e0ng To\u00e0n di\u1ec7n v\u1edbi OutSystems"}]},{"@type":"WebSite","@id":"https:\/\/bap-software.net\/vi\/#website","url":"https:\/\/bap-software.net\/vi\/","name":"C\u00f4ng Ty C\u1ed5 Ph\u1ea7n \u0110\u1ea7u T\u01b0 V\u00e0 C\u00f4ng Ngh\u1ec7 BAP","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bap-software.net\/vi\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"vi"}]}},"_links":{"self":[{"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/products\/9410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/products"}],"about":[{"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/types\/products"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/media\/13531"}],"wp:attachment":[{"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/media?parent=9410"}],"wp:term":[{"taxonomy":"product","embeddable":true,"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/product?post=9410"},{"taxonomy":"cs_tag","embeddable":true,"href":"https:\/\/bap-software.net\/vi\/wp-json\/wp\/v2\/cs_tag?post=9410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}