As technology develops more and more, everyone comes across different types of software that help automate tasks and increase efficiency. In particular, the success of a business model also depends on choosing the right application software. So what is application software, and what types are there? Let’s find out through the following article.
I. What is application software?
In information technology, application software is a computer program that can run on any electronic device such as a computer, laptop, smartphone, etc.
It is considered an end-user program, because it allows the end-user to perform specific functions.
In the current 4.0 technology area, besides the applications that need to be installed on the computer, most application software can be run online on electronic devices through a web browser. The purpose of application software is to assist users in simplifying operations and completing work smoothly.
What is application software? – Image: eduba.com
II. What is the function of application software?
- Data analysis
- Information management
- Project management
- Accounting, financial management
- Human Resource Management
- Website development
- Enterprise resource planning
- Customer relationship management
III. Types of application software
Application software is classified into many types to meet the increasing needs of users.
There are 3 main categories:
- General Application Software
- Business Application Software
- Custom Developed Application Software
In this article, we will learn about business application software.
Business Application Software is designed to perform business functions and operations, helping to drive business productivity and profitability.
Types of application software – Image: radixweb.com
1. Customer Relationship Management (CRM)
CRM application software is a tool to collect, analyze and store all customer information. It helps businesses connect and develop relationships with customers, and improve business efficiency, and business brand.
In the digital age, you can use CRM software based on a cloud computing platform on a service provider’s server. So you don’t need to install it on your server.
For example: Salesforce, Microsoft Dynamics CRM, Zoho CRM, and HubSpot CRM are popular CRM software.
Learn more about Salesforce here.
2. Enterprise Resource Planning (ERP)
ERP software is an all-in-one technology model, which means that all business activities are included in just one software. It helps to manage the core activities and business processes in an organization.
This software will link different applications and modules serving each part of the business, ensuring connectivity with all departments.
Enterprise Resource Planning (ERP) software – Image: bravo.com.vn
For example: Oracle, Odoo, Microsoft Dynamics ERP, ERP SAP Business One are ERP software.
You can learn more about ERP Software here.
3. Project Management Application Software
It is a multifunctional tool created by pre-set programs for tight project management, from the planning step to the project execution step. The software also helps manage costs, and budgets, arrange personnel, track work progress, and create reports,…
For example: Basecamp, Trello, and Zoho Projects are Project Management software.
4. Business Process Management (BPM)
It is an automation tool to optimize business processes. It provides an overview of business operations, quickly creates effective business solutions, and reduces errors.
Business Process Management application software – Image: demajorel.com
For example, Zoho Creator is a low-code application platform that helps you design, develop, and efficiently run business processes.
5. Database
Database application software is also known as Database Management System (DBMS). This is software used to create and manage databases. Features include tools to sort, filter, create forms, define criteria, and generate reports. Using a DBMS increases the ability to share data no matter where you are.
For example: MySQL, PostgreSQL, Microsoft SQL Server, and MongoDB are Database software.
There are many types of application software and it will increase as technology develops and user needs become more diverse. Before investing in a software application, choose and ensure that it fits your business, improves customer experience, and eliminates risk.
Hopefully, this article can help you understand “What is application software?” and get an overview of the types of application software. Understanding the different kinds of application software will help businesses choose and apply the correct type of software, saving time, and costs, improving productivity and improving decision-making.
