According to MarketsandMarkets research, the global chatbot market is expected to reach 10.5 billion USD by 2026. Especially, with the latest Artificial Intelligence (AI) innovation – ChatGPT has reached 1 million users in only 1 week. So what is ChatGPT that has such a huge number of users? Let’s explore this technology trend through the article below!
I. What is ChatGPT?
ChatGPT’s full name is Chat Generative Pre-training Transformer. It was launched on November 30, 2022 by artificial intelligence company OpenAI (USA). Basically, ChatGPT is an online artificial intelligence chatbot. Where the user can ask a question and it will answer. You can ask ChatGPT anything, from answering simple questions to having a philosophical chat or something more personal,…
Notably, ChatGPT is only available through a website and the company has yet to release an official app. So everyone can use it for free now as it is still in the research and feedback gathering phase.
II. How it works
ChatGPT is a language model created with the purpose of holding a conversation with the end user. According to ChatGPT’s definition, its AI is trained on an Internet text dataset and can generate human-like text to answer questions.
Besides, ChatGPT is also trained using RLHF (Reinforcement Learning from Human Feedback) so that the AI knows what people expect when they ask questions. Therefore, the advantage of this type of chatbot is that it gives quick answers, straight to the point and very similar to real people answering. The quality and accuracy of the answers generated by the system is highly dependent on the AI training from the input data.
After knowing “What is ChatGPT?”, users and businesses can leverage this AI technology to:
- Compose email
- Create content
- Generate report
- News summary
- Translate text
- Code and debug
- Synthetic research
- Create a virtual assistant
- Taking care of customers with an automated switchboard system
With the above benefits, many users appreciate this chatbot. Because many people think that it can help people write poetry, write essays, compose music,… Specifically, when sharing the experience of trying ChatGPT, Trinh Duc Minh (a student at the University of Civil Engineering) said “ChatGPT is easy to use, similar to Google but gives a single target result instead of paying millions of relevant links. I use this tool in some specialized exercises and find it quite useful and help me reduce the time of searching. Moreover, ChatGPT also helps me entertain and relieve stress with very funny answers”.
Besides the praise, ChatGPT also brought mixed reactions. Many users are not satisfied by its false or off-topic responses. Some users even found a way to trick ChatGPT into providing racist and discrimination against women answers. Even the CEO of OpenAI also admitted that: “ChatGPT is in the process of being popularized with the community. Like any other AI, it is controversial and the possibility of abuse cannot be ruled out”.
IV. AI technology trend after the wave of ChatGPT
ChatGPT is a trend of creating text with AI in a very human-like way, similar to the popular AI painting trend. ChatGPT made waves in the early days of 2023. Just a few weeks after its launch, this “super AI” has reached more than 10 million users. And this number is still growing dramatically. It became trending on social media soon after its release. At the same time, it has stirred up the IT and AI industries, including tech giants like Google and Microsoft.
After the wave of ChatGPT, AI technology will be deployed more strongly in many areas of life, from finance, business, health, education, to art,… Many startups also are applying AI technology in new products and services. By 2024, investment in AI is predicted to reach over $500 billion.
So, above is an overview of information about “What is ChatGPT?” as well as current AI technology trend. The utility of this technology cannot be denied. However, not every answer from ChatGPT is correct. Because unlike Google, this tool uses raw text without any links or quotes to prove it. Despite its limitations, ChatGPT is demonstrating its suitability in meaningful use cases. Therefore, many businesses are eager to utilize it for commercial purposes. So this is the perfect time for everyone to learn about the latest trends and exciting opportunities in the field.
In Vietnam, there are many technology companies that are applying and providing AI services. In which, BAP owns a team of AI technology, including a full range of consultants as well as development and operation engineers. BAP’s AI services include: Text recognition; Voice recognition; Image processing; Natural language processing; Optimize training costs. In particular, the company has launched outstanding projects on the application of AI technology such as: Text reading APP, Smart E-learning, Smart Anime,…