What is ChatGPT? Find out about new technology trends 

ChatGPT is an advanced Generative AI model developed by OpenAI, capable of understanding and generating human-like text. Built upon the Generative Pre-trained Transformer (GPT) architecture, ChatGPT is revolutionizing how people interact with computers—supporting everything from office productivity and content creation to customer service and programming.

1. What is ChatGPT?

ChatGPT is a generative artificial intelligence tool for natural language processing (NLP) that allows users to input questions or requests in text form and receive detailed, coherent, and contextually relevant responses—much like a conversation with a real person.

Developed on the GPT architecture, ChatGPT can answer questions, generate content, translate text, suggest programming code, and handle many other tasks. As of 2023, it has become one of the most widely adopted AI products globally.

what is chatgpt

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2. Who Developed ChatGPT?

ChatGPT was developed by OpenAI, an artificial intelligence company headquartered in San Francisco, USA. Its mission is to “ensure that artificial general intelligence (AGI) benefits all of humanity.”

OpenAI has received significant financial backing from Microsoft and collaborates closely with major organizations across the technology, education, and finance sectors.

3. How Does ChatGPT Work?

  • Trained on Massive Data Sets

ChatGPT is trained on hundreds of billions of words collected from the Internet, including books, articles, code, and human conversations. The goal is to enable the model to understand and generate language with accuracy, flexibility, and fluency.

  • Uses RLHF (Reinforcement Learning from Human Feedback)

In addition to static data, ChatGPT is also fine-tuned using feedback from human reviewers. This technique, known as RLHF, helps the AI better understand context, respond appropriately, and avoid generating harmful or misleading content.

  • Real-Time Query Processing

When a user submits a prompt, ChatGPT analyzes the input, determines the intent, and generates a relevant response by predicting the next most appropriate words—all within a matter of seconds.

how does chatgpt work

ChatGPT là một mô hình ngôn ngữ lớn dựa trên GPT 3 và GPT 3.5 – Hình ảnh: searchenginejournal.com

4. Key Versions of ChatGPT

VersionRelease YearKey Features
GPT-3.52022The first model that brought ChatGPT to the public.
GPT-42023Improved accuracy and better understanding of complex context.
GPT-4-turbo2023More cost-effective with higher performance than GPT-4.
GPT-4o (Omni)2024Supports multimodal input and output: text, images, and voice.
  • Boosts work productivity

  • Supports content creation and copywriting

  • Analyzes and summarizes data quickly

  • Optimizes academic and technical research

  • Personalizes user experiences

  • Provides multilingual translation

  • Generates creative ideas and solutions

the benefits of chatgpt

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6. Key Strengths of ChatGPT

CriteriaChatGPTGoogle SearchTraditional Chatbots
Natural language understanding✅ Very high❌ Keyword-based⚠️ Often rigid
Creative, flexible responses
Multi-domain capability⚠️ Limited
Context-aware interaction⚠️ Rule-based
Code generation and debugging⚠️ Limited

7. Real-World Applications

In Education

  • Explaining concepts, assisting in exam preparation

  • Suggesting exercises, generating essay samples, summarizing books

In Programming

  • Writing code, optimizing algorithms

  • Debugging, explaining snippets of code

In Marketing

  • Writing ad headlines and email content

  • Creating video scripts, blog posts, and social media content

In Customer Service

  • Powering 24/7 AI chatbots

  • Enabling intelligent automated call center systems

8. Limitations and Controversies

Despite its many strengths, ChatGPT still has notable limitations:

  • ❌ Cannot verify facts or provide source citations

  • ⚠️ May generate inaccurate or contextually inappropriate answers

  • ⏳ Lacks real-time updates unless connected to current data

  • ⚠️ Risk of misuse to produce misleading or unethical content

OpenAI continues to refine safety mechanisms and strongly encourages responsible usage.

9. The Future of AI Beyond ChatGPT

ChatGPT marks the beginning of a new era in generative AI. In the near future, this technology will:

  • Be integrated with multimodal inputs and outputs (text, image, audio, video)

  • Power personalized education platforms

  • Revolutionize customer service, telemedicine, and digital content creation

  • Evolve into personal AI assistants embedded in smartphones, browsers, operating systems, and applications

According to McKinsey, AI could contribute up to $4.4 trillion per year to the global economy over the next decade.

AI technology trend

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10. ChatGPT and Businesses in Vietnam

In Vietnam, many companies are actively integrating ChatGPT and AI technologies into their products and services.

A notable example is BAP, which is pioneering in AI adoption through:

ChatGPT is not just a technology—it is a powerful driver of digital transformation for small and medium-sized enterprises (SMEs) in Vietnam.

Conclusion

ChatGPT stands as a clear testament to the rapid evolution of modern artificial intelligence. With its ability to interact through natural language, understand context, and support a wide range of tasks, ChatGPT is reshaping the way humans live, work, and create.

Although not perfect, ChatGPT and other generative AI technologies are ushering in a new era of human-machine communication at an unprecedented pace.

Interested in applying ChatGPT to your business, education, marketing, or technical operations? Contact BAP’s expert AI team today for tailored consulting and solution deployment.