ChatGPT is an advanced Generative AI model developed by OpenAI, capable of understanding and generating human-like text. Built upon the Generative Pre-trained Transformer (GPT) architecture, ChatGPT is revolutionizing how people interact with computers—supporting everything from office productivity and content creation to customer service and programming.
1. What is ChatGPT?
ChatGPT is a generative artificial intelligence tool for natural language processing (NLP) that allows users to input questions or requests in text form and receive detailed, coherent, and contextually relevant responses—much like a conversation with a real person.
Developed on the GPT architecture, ChatGPT can answer questions, generate content, translate text, suggest programming code, and handle many other tasks. As of 2023, it has become one of the most widely adopted AI products globally.

ChatGPT là một mô hình xử lý ngôn ngữ tự nhiên tiên tiến nhất – Hình ảnh: socialmedier.com
2. Who Developed ChatGPT?
ChatGPT was developed by OpenAI, an artificial intelligence company headquartered in San Francisco, USA. Its mission is to “ensure that artificial general intelligence (AGI) benefits all of humanity.”
OpenAI has received significant financial backing from Microsoft and collaborates closely with major organizations across the technology, education, and finance sectors.
3. How Does ChatGPT Work?
- Trained on Massive Data Sets
ChatGPT is trained on hundreds of billions of words collected from the Internet, including books, articles, code, and human conversations. The goal is to enable the model to understand and generate language with accuracy, flexibility, and fluency.
- Uses RLHF (Reinforcement Learning from Human Feedback)
In addition to static data, ChatGPT is also fine-tuned using feedback from human reviewers. This technique, known as RLHF, helps the AI better understand context, respond appropriately, and avoid generating harmful or misleading content.
- Real-Time Query Processing
When a user submits a prompt, ChatGPT analyzes the input, determines the intent, and generates a relevant response by predicting the next most appropriate words—all within a matter of seconds.

ChatGPT là một mô hình ngôn ngữ lớn dựa trên GPT 3 và GPT 3.5 – Hình ảnh: searchenginejournal.com
4. Key Versions of ChatGPT
Version | Release Year | Key Features |
---|---|---|
GPT-3.5 | 2022 | The first model that brought ChatGPT to the public. |
GPT-4 | 2023 | Improved accuracy and better understanding of complex context. |
GPT-4-turbo | 2023 | More cost-effective with higher performance than GPT-4. |
GPT-4o (Omni) | 2024 | Supports multimodal input and output: text, images, and voice. |
5. What Value Does ChatGPT Offer?
Boosts work productivity
Supports content creation and copywriting
Analyzes and summarizes data quickly
Optimizes academic and technical research
Personalizes user experiences
Provides multilingual translation
Generates creative ideas and solutions

ChatGPT là một công cụ rất hữu ích cho người dùng – Hình ảnh: forbes.com
6. Key Strengths of ChatGPT
Criteria | ChatGPT | Google Search | Traditional Chatbots |
---|---|---|---|
Natural language understanding | ✅ Very high | ❌ Keyword-based | ⚠️ Often rigid |
Creative, flexible responses | ✅ | ❌ | ❌ |
Multi-domain capability | ✅ | ✅ | ⚠️ Limited |
Context-aware interaction | ✅ | ❌ | ⚠️ Rule-based |
Code generation and debugging | ✅ | ⚠️ Limited | ❌ |
7. Real-World Applications
In Education
Explaining concepts, assisting in exam preparation
Suggesting exercises, generating essay samples, summarizing books
In Programming
Writing code, optimizing algorithms
Debugging, explaining snippets of code
In Marketing
Writing ad headlines and email content
Creating video scripts, blog posts, and social media content
In Customer Service
Powering 24/7 AI chatbots
Enabling intelligent automated call center systems
8. Limitations and Controversies
Despite its many strengths, ChatGPT still has notable limitations:
❌ Cannot verify facts or provide source citations
⚠️ May generate inaccurate or contextually inappropriate answers
⏳ Lacks real-time updates unless connected to current data
⚠️ Risk of misuse to produce misleading or unethical content
OpenAI continues to refine safety mechanisms and strongly encourages responsible usage.
9. The Future of AI Beyond ChatGPT
ChatGPT marks the beginning of a new era in generative AI. In the near future, this technology will:
Be integrated with multimodal inputs and outputs (text, image, audio, video)
Power personalized education platforms
Revolutionize customer service, telemedicine, and digital content creation
Evolve into personal AI assistants embedded in smartphones, browsers, operating systems, and applications
According to McKinsey, AI could contribute up to $4.4 trillion per year to the global economy over the next decade.

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10. ChatGPT and Businesses in Vietnam
In Vietnam, many companies are actively integrating ChatGPT and AI technologies into their products and services.
A notable example is BAP, which is pioneering in AI adoption through:
Providing AI services integrated with ChatGPT, including NLP processing, chatbots, and virtual assistants
Developing solutions such as OCR text reader apps, Smart E-learning platforms, and an AI Anime Generator
Optimizing AI training costs and offering offshore AI development support
ChatGPT is not just a technology—it is a powerful driver of digital transformation for small and medium-sized enterprises (SMEs) in Vietnam.
Conclusion
ChatGPT stands as a clear testament to the rapid evolution of modern artificial intelligence. With its ability to interact through natural language, understand context, and support a wide range of tasks, ChatGPT is reshaping the way humans live, work, and create.
Although not perfect, ChatGPT and other generative AI technologies are ushering in a new era of human-machine communication at an unprecedented pace.
Interested in applying ChatGPT to your business, education, marketing, or technical operations? Contact BAP’s expert AI team today for tailored consulting and solution deployment.